Service Titan Knowledge Base

Titan Intelligence OverviewLast updated on 04/22/2022

What is Titan Intelligence?

Titan Intelligence (TI)  is “AI for the trades.” It is the harnessed power of ServiceTitan data that fuels industry insights, trends, features, recommendations, and data driven strategies for the trades. With TI, ServiceTitan contractors can unlock actionable insights to help optimize different parts of their business, improve customer experience, lower costs, and stay competitive in a world run by data.

Benefits of Titan Intelligence

Make better, faster business decisions. 

Titan Intelligence analyzes aggregated data on the ServiceTitan platform and arms you with insights you need to make decisions quickly. See how you compare to similar companies nationally or by region, get pricing recommendations, or learn how to cultivate a data-driven culture.

Stay in control of your data 

Our core belief centers around respect for our customers, for their businesses, and their data. We make it easy to understand what data we collect, how it is used, and why. Plus, you’ll always have control over the data preferences that are right for your business.

ServiceTitan and the contractors it serves are increasingly at the heart of the trades, connecting customers, suppliers, demand aggregators and partners, to the front office, to technicians, to inventory, to the supply chain and beyond. Only ServiceTitan can bring together and connect all these dots and extract meaningful and unique data insights that contractors need to make the right operational and investment decisions across their business.

What is Included in Titan Intelligence

Thought Leadership Series

Access articles, white papers, infographics, and other data-fueled insights specific for the trades.

Powered by ti

ServiceTitan data-driven features that are powered by Titan Intelligence.

Data Education

Learn about analytics and data science methodologies to cultivate a data-driven culture.

Data Preferences

A control center to configure your data preferences.

ServiceTitan's Data Manifesto

At ServiceTitan, we believe we must earn the right to serve you and all of your business needs. To do that, trust is paramount. The following 4 principles guide how we think about data and privacy as we develop and build products and services that support strong business outcomes.


We believe in the 3 R’s: Respect our users, Respect their business, Respect their data. These ideas are inseparable and together, represent a single, core belief that has influenced everything we’ve built since day one, and everything we’ll make moving forward.


When you use ServiceTitan, you are trusting us with your information, and it’s our job to do right by you. It is this principle of trust that ensures we are always thoughtful about what data we use, how we use it, and how we protect it.


To help you make informed data-driven decisions about how you use our products, we employ our best efforts to make it easy to understand what data we collect, how it’s used, and why.  Being transparent means making this information readily available, understandable, and actionable.


We strive to make it easy to control your data preferences by choosing the data settings that are right for you. As technology evolves, so will our preference controls, ensuring that data preferences is always an individual choice that belongs to you and your business.

Our Data Principles guide decisions made at every level of the company, so we can help protect and empower our users while also fulfilling our ongoing mission to change lives, achieve the extraordinary and provide a world-class operating system for the trades.

Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.