Enable Simple Clock I/OLast updated on 09/14/2022
Enable Simple Clock I/O to pay technicians whenever they are clocked in, regardless of your idle time settings. This can be a good timesheet management option if you pay technicians the same rate for most activities and you don't need a breakdown of technician hours to process payroll.
Things to Know
When Simple Clock I/O is enabled, all idle time is paid, regardless of idle time settings.
Use timesheet codes to schedule unpaid non-job events such as meal breaks or personal time.
Technicians are always paid for their first drive.
Technicians are automatically clocked in based on their:
Dispatch to their first appointment of the day
Arrival at their first appointment of the day
First paid non-job timesheet event of the day
Technicians are automatically clocked out based on whichever occurs last during a workday:
Completion of the last appointment of the day
Completion of a paid non-job event
You can manually clock technicians in and out from the Dispatch Board or technicians can clock themselves in and out in ServiceTitan Mobile. Note: Technicians must have the Clock In and Out permission enabled to clock themselves in and out. Contact your company administrator for details.
If technicians clock out and back in during a workday, their clocked-out hours show up in timesheet reports with the code, Temp C/O.
Turn on Simple Clock I/O
Go to the navigation bar and click Settings .
From the side panel, go to People > Payroll. Payroll Settings opens.
In the Timesheet Codes section, click Edit. The Non-job Event Codes screen opens displaying a table of active codes.
For the ClockIO code, in the Actions column, click Edit.
Edit Non-job Event Code - ClockIO opens.
Select Enable Simple Clock I/O.
When you're finished, click Save.
Want to learn more?
Visit ServiceTitan Academy to enroll in Tracking Technician Timesheets
Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.