Service Titan Knowledge Base

Reconcile statementsLast updated on 03/22/2022

Statements are generated when you add bills and credits. Review and reconcile each statement  before you make a payment to your remittance vendor.

When you reconcile a statement, ensure the statement received from the vendor matches the statement in ServiceTitan. Review the following details for accuracy and completeness:

  • Statement total

  • Number of bills and credits included in the statement

  • Due dates

Things to know

Reconcile a statement

  1. Go to the navigation bar and click Accounting.

  2. In the side panel, click Statements.

  3. Click the Unreconciled tab if it’s not already selected.

  4. Select the statement you want to reconcile. Tip: Use the filters to quickly find the statement.

    The Statement record opens.

  5. Optional: To remove bills from the statement, do the following steps:

    1. Click the Actions dropdown and select Remove Documents. Tip: If you want to delete the statement, select Delete from the Actions dropdown.

      The Editing Statement screen opens.

    2. Select the documents you want to remove.

      Tip: To view the bill, click the Bill link in the Document Number column.

    3. Click Remove. The Confirmation pop-up opens.

    4. Click Confirm to delete the documents you selected.

  6. Review the statement and do either of the following steps to update the status:

    • If the statement is correct, click the Reconciliation Actions dropdown and select Mark as Reconciled.

    • If the statement has discrepancies, click the Reconciliation Actions dropdown and select Discrepancies Identified. Later, after you resolve the discrepancies, repeat the previous step to mark the statement as reconciled. Note: You can add comments to the statement to track the discrepancies and how you resolve them.

The reconciled statement is ready to be paid.

Want to learn more?

See other articles in Payables.

Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.