Service Titan Knowledge Base

Reconcile statementsLast updated on 01/18/2023

Statements are generated when you add bills and credits. Review and reconcile each statement  before you make a payment to your remittance vendor.

When you reconcile a statement, ensure the statement received from the vendor matches the statement in ServiceTitan. Review the following details for accuracy and completeness:

  • Statement total

  • Number of bills and credits included in the statement

  • Due dates

Things to know

Reconcile a statement

  1. Go to the navigation bar and click Accounting.

  2. In the side panel, click Statements.

  3. Click the Unreconciled tab if it’s not already selected.

  4. Select the statement you want to reconcile. The Statement record opens. Tip: Use the filters to quickly find the statement.

  5. Optional: To edit an unreconciled statement, do the following steps:

    1. Click the Actions dropdown and select Edit. The Editing Statement screen opens. Tip: If you want to delete the statement, select Delete from the Actions dropdown.

    2. Select the documents you want to remove.

      Tip: To view the transaction, click the Bill/Credit link in the Document Number column.

    3. Change the Statement Name and Issuance Date if necessary.

    4. Click Save Changes to Statement. The Confirmation pop-up opens.

    5. Click Confirm to delete the documents you selected.

  6. Review the statement and do either of the following steps to update the status:

    • If the statement is correct, click the Reconciliation Actions dropdown and select Mark as Reconciled.

    • If the statement has discrepancies, click the Reconciliation Actions dropdown and select Discrepancies Identified. Later, after you resolve the discrepancies, repeat the previous step to mark the statement as reconciled. Note: You can add comments to the statement to track the discrepancies and how to resolve them.

The reconciled statement is ready to be paid.

Want to learn more?

See other articles in Payables.

Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.

Disclaimer: Information provided in this article is for informational purposes only and it should not be construed to be legal advice. Information provided in this article may also not constitute the most up-to-date legal or other information. You should not act or refrain from acting on the basis of any information in this article to meet any compliance requirements without seeking independent legal or other professional advice.