Service Titan Knowledge Base

Accounting activities in QuickBooksLast updated on 03/22/2022

Learn how exporting transactions from ServiceTitan reflects in your QuickBooks account.


There are several ways a positive payment can impact QuickBooks accounts. Generally, a positive payment will:

  • Credit accounts receivable (decrease)

  • Debit undeposited funds account (increase)

  1. Go to the navigation bar and click the Settings icon.

  2. In the side panel, click Invoicing > Payment and Invoice Types.

  3. Click Edit for the payment type you want to edit.

  4. Select Journal Entry.

  5. From Account dropdown, select the account which you want to export to.

  6. When you're done, click Save.

By default, payment types export to Undeposited Funds in QuickBooks. If you choose to export a payment type as a journal entry, it will affect the account in the Account field.

Note: Only payment types set to Export as Journal Entry can be negative. Any payment type that doesn’t have Export as Journal Entry selected will not be positive.


There are several ways a bill can impact your QuickBooks accounts. Generally, a bill:

  • Credits accounts payable (increase)

  • Debits the GL account assigned to an item

However, bills will affect QuickBooks accounts differently depending on the following circumstances:

No inventory included on the bill

This would be if you are purchasing materials for immediate use on a job. In this situation, the bill:

  • Debits expense account (increase)

  • Credits accounts payable (increase)

Inventory included on the bill

The circumstance here is if you are purchasing materials for use on a future job. In this situation, the bill:

  • Credit accounts payable (increase)

  • Debit inventory asset account (increase)

When the bill is paid, the following occurs:

  • Debit to accounts payable (decrease)

  • Credit to bank (asset) account (decrease)

Purchase orders

Purchase orders are non-posting transactions that don’t affect any GL account. With ServiceTitan, you have the option to export a purchase order as the standard non-posting transaction, or opt-in to convert the purchase order to a bill when exporting to QuickBooks.

Note: By default purchase orders export from ServiceTitan to QuickBooks as non-posting.

Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.

Disclaimer: Information provided in this article is for informational purposes only and it should not be construed to be legal advice. Information provided in this article may also not constitute the most up-to-date legal or other information. You should not act or refrain from acting on the basis of any information in this article to meet any compliance requirements without seeking independent legal or other professional advice.