Service Titan Knowledge Base

Assign managers to technicians and office employeesLast updated on 03/22/2022

If your business is segmented into teams, you can assign managers to employees—both technicians and office employees. Managers can review, edit, and approve payroll for their team.


Things to know

  • Assigning managers is optional. If you don’t assign a manager, administrators can review payroll for all employees.

  • Managers can only view payroll for the employees assigned to them. Administrators can view payroll for all employees.

  • Only office employees can be assigned as managers.


Assign managers to technicians

  1. Go to the navigation bar and click settings.png. In the side panel, go to People > Technicians.

  2. From the Technicians screen, click Edit for the technician you want to assign a manager to.

    The Edit Technician screen opens.

  3. In the Profile tab under the Dispatching section,  click the Manager dropdown and select a manager to assign.

  4. When you’re finished, click Save Changes.


Assign managers to office employees

Office Timesheets requires account configuration. To update your account, please contact your success or implementation manager.

To assign a manager to an office employee:

  1. Go to the navigation bar and click Settings settings.png. In the side panel, go to People > Employees.

  2. From the Employees screen, click Edit for the office employee you want to assign a manager to.

    The Edit Employee screen opens.

  3. Click the Payroll tab.

  4. Under the Hourly Pay section, click the Manager dropdown and select a manager to assign.

  5. When you’re finished, click Save Changes.


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Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.