Service Titan Knowledge Base

Enter military and diplomatic addressesLast updated on 03/22/2022

Your account can be configured to support USPS-sanctioned military and diplomatic addresses. You can enter military and diplomatic addresses anywhere you can enter a billing address.

Things to know

  • You must enter a ZIP code sanctioned by the USPS for overseas military and diplomatic mail. To learn more, see Military & Diplomatic Mail (USPS).

  • You can add a military or diplomatic address for the bill-to address only, not for the service location address.

Enter a military or diplomatic address

  1. While adding a new customer or editing an existing customer record, check Is this a military/diplomatic address?

  2. Enter the customer’s information as usual, including name, street address, phone number, and email address.

  3. Select one option each from the APO/FPO/DPO and AP/AE/AA dropdowns.

    • APO - Army Post Office (U.S. Army and U.S. Air Force)

    • FPO - Fleet Post Office (U.S. Navy and U.S. Marine Corps)

    • DPO - Diplomatic Post Office

    • AP - Armed Forces Pacific

    • AE - Armed Forces Europe

    • AA - Armed Forces (the) Americas

  4. Add a USPS-sanctioned ZIP code for the address.

  5. When you’re done, click Save.

Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.