Service Titan Knowledge Base

Enter military and diplomatic addressesLast updated on 03/22/2022

Your account can be configured to support USPS-sanctioned military and diplomatic addresses. You can enter military and diplomatic addresses anywhere you can enter a billing address.

Things to know

  • You must enter a ZIP code sanctioned by the USPS for overseas military and diplomatic mail. To learn more, see Military & Diplomatic Mail (USPS).

  • You can add a military or diplomatic address for the bill-to address only, not for the service location address.

Enter a military or diplomatic address

  1. While adding a new customer or editing an existing customer record, check Is this a military/diplomatic address?

  2. Enter the customer’s information as usual, including name, street address, phone number, and email address.

  3. Select one option each from the APO/FPO/DPO and AP/AE/AA dropdowns.

    • APO - Army Post Office (U.S. Army and U.S. Air Force)

    • FPO - Fleet Post Office (U.S. Navy and U.S. Marine Corps)

    • DPO - Diplomatic Post Office

    • AP - Armed Forces Pacific

    • AE - Armed Forces Europe

    • AA - Armed Forces (the) Americas

  4. Add a USPS-sanctioned ZIP code for the address.

  5. When you’re done, click Save.

Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.

Disclaimer: Information provided in this article is for informational purposes only and it should not be construed to be legal advice. Information provided in this article may also not constitute the most up-to-date legal or other information. You should not act or refrain from acting on the basis of any information in this article to meet any compliance requirements without seeking independent legal or other professional advice.