Service Titan Knowledge Base

Manage tenants in Enterprise HubLast updated on 02/28/2023

Enterprise Hub (EH) is ServiceTitan’s multi-tenant platform that enables management across multiple ServiceTitan tenants. In Enterprise Hub, you can view tenants assigned to you and log into multiple tenants.

Things to know

  • When you create a new user, they will get an email invitation to create a username and password.

  • Default permissions are permissions given to the user that are applied to all networks and tenants assigned to the user. You can customize permissions by the tenant or network. To learn more about networks, see Browse and use content through TitanExchange.

Sign in to Enterprise Hub

  1. Enter the Enterprise Hub URL into a web browser.

  2. Enter your username and password.

Access Tenants

You can manage your assigned tenants. In Enterprise Hub, click My Tenants. Tenants have one section:

  • My Tenants

In the MyTenants section, select the tenant and click Sign in and you are redirected to ServiceTitan and logged in as the selected tenant with your company name.

Search for tenants

You can search for tenants by their names. The search uses filters to narrow down information.

  1. Enter the name of the tenant you are looking for.

The My tenants section displays all search results.

To delete search results, click the Delete icon next to the search item.

Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.