Service Titan Knowledge Base

Integrate Trimble with ServiceTitanLast updated on 03/22/2022

Request credentials

To integrate your Trimble devices with ServiceTitan, you will need to request an API username and password from Trimble's support page to get API services enabled.

Contact your GPS provider

To request your API username and password, contact Trimble by phone, email, or chat support:

Phone: 1-877-428-7623 (Monday – Friday 5AM to 5PM PST - Americas)

  • Select #1 for GeoManager Technical Support

Email: can also be used to generate a support case. Please ensure you provide the relevant information, as mentioned above, to allow the support analyst to be able to triage the problem.

Chat Support: Available through the GeoManager site (Monday – Friday 5AM to 5PM PST)

Add your GPS provider in ServiceTitan

Once you have the necessary credentials, complete the following:

  1. Go to Settings > GPS.

  2. Click Add Provider.

  3. Click the Account Details tab.

  4. Select Trimble from the Name (provider name) dropdown menu.

  5. Enter the Username and Password you obtained from Trimble. You do not need to enter any information within the AccountId, Parameters, or Memo fields.

    Note: Your API User ID and Password will likely be different from the username and password that you use to access your Trimble account currently.

  6. Click Save.

  7. After saving your login credentials, click the Devices tab.

  8. Click Download Data. All of the devices that you have will automatically populate.

  9. Once you see your list of devices, you will need to assign a technician to each device. Note: Each technician should only be assigned to one device. If a technician is assigned to multiple devices, it will cause reporting issues.

  10. Once this process is complete, click Save.

Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.