Integrate NexTraq with ServiceTitanLast updated on 04/13/2023
Before you integrate your NexTraq devices with ServiceTitan, request web services credentials.
Contact your GPS provider
To request your web services credentials, contact NexTraq by email:
Email: Contact the Nextraq Web Services team at email@example.com and let them know that you need to setup a Web Services account to integrate with ServiceTitan. On the email, you may CC firstname.lastname@example.org and ask NexTraq to send the information over to ServiceTitan when they've enabled your account so that we can verify the information.
Add your GPS provider in ServiceTitan
Once you have the necessary credentials, complete the following:
Go to Settings > Integrations > GPS.
Click Add Provider. The Account Details tab opens.
Select NexTraq from the Name dropdown menu.
Enter the AccountId, Username, and Password you obtained from your GPS provider. You don't need to enter any information within the Parameters or Memo fields.
After saving your login credentials, click Edit next to the GPS provider you just added then go to the Devices tab.
Click Download Data. All of the devices that you have will automatically populate.
Once you see your list of devices, you will need to assign a technician to each device. Note: Each technician should only be assigned to one device. If a technician is assigned to multiple devices, it will cause reporting issues.
When you’re finished, click Save.
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Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.
Disclaimer: Information provided in this article is for informational purposes only and it should not be construed to be legal advice. Information provided in this article may also not constitute the most up-to-date legal or other information. You should not act or refrain from acting on the basis of any information in this article to meet any compliance requirements without seeking independent legal or other professional advice.