Service Titan Knowledge Base

Integrate GPSTrackIt with ServiceTitanLast updated on 04/13/2023

Request credentials

Before you integrate your GPSTrackIt devices with ServiceTitan, request credentials.

Contact your GPS provider

To obtain your credentials from GPSTrackIt:

  1. Click the Settings tab.

  2. Click Data Exports.

  3. Select the group from the Unit/Group dropdown (there should only be one group named Default Group 1).

  4. Click Get URL.

  5. Click FEED 2. After you click FEED 2, you will be taken to a URL.

  6. Copy the URL and open ServiceTitan.

Add your GPS provider in ServiceTitan

Once you copy the URL from GPSTrackIt, complete the following in ServiceTitan:

  1. Go to Settings > Integrations > GPS.

  2. Click Add. The Account Details tab opens.

  3. Select GPSTrackIt from the Name dropdown menu.

  4. Click Save.

  5. Click Edit.

  6. Enter the following text into the Parameters field: {"Feed": "http://[PASTE THE URL YOU COPIED HERE]"}

    Note: You don't need to enter any information within the AccountId, Username, Password, or Memo fields.

  7. After you paste the URL in the Parameters field, click Save.

  8. After saving your login credentials, click the Devices tab.

  9. Click Download Data. All of the devices that you have will automatically populate.

  10. Once you see your list of devices, assign a technician to each device. Note: Each technician should only be assigned to one device. If a technician is assigned to multiple devices, it will cause reporting issues.

  11. When you're finished, click Save.

Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.

Disclaimer: Information provided in this article is for informational purposes only and it should not be construed to be legal advice. Information provided in this article may also not constitute the most up-to-date legal or other information. You should not act or refrain from acting on the basis of any information in this article to meet any compliance requirements without seeking independent legal or other professional advice.