Service Titan Knowledge Base

Mark equipment as serviced by a task from the office sideLast updated on 03/22/2022

Mark equipment as serviced by a pricebook task on an invoice to more accurately track equipment service history.

Things to know

  • If you don’t see the installed equipment item in the list of equipment on the Add a task screen, add the equipment to the location profile. For more information on how to do this, see Add equipment without invoicing the customer.

Attach installed equipment to a task on an invoice

  1. In ServiceTitan, click Search  search-inlinein the navigation bar.

  2. Select the Invoice option from the dropdown and click Search  search-inline.

  3. Select the invoice.

  4. On the Invoice page, click Add a task.

  5. Select the installed equipment from the dropdown list.

  6. When you’re done, click Save.

You can see the equipment you selected in the Tasks section of the invoice.

This service record populates on the equipment's History page to review the service history.

The job's completion date also populates in the Equipment Template in Reports 2.0>Last Service Date KPI.

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Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.

Disclaimer: Information provided in this article is for informational purposes only and it should not be construed to be legal advice. Information provided in this article may also not constitute the most up-to-date legal or other information. You should not act or refrain from acting on the basis of any information in this article to meet any compliance requirements without seeking independent legal or other professional advice.