Service Titan Knowledge Base

Estimate your monthly text messaging costLast updated on 07/04/2022

To estimate your monthly text messaging fee with new surcharge fees from mobile carriers, check how many text messages you send per month.

Things to know

  • The monthly cost consists of the usage surcharge fees that AT&T, Verizon, T-Mobile, and U.S. Cellular mobile network operators have begun charging businesses for text messaging.  

  • A conservative estimate of the usage portion of the cost is $5 per 1,000 text messages.  The fixed portion of the cost is $10 per month, which is what the Campaign Registry (TCR) receives to manage this service.

  • The estimate is an easy way to quickly estimate the costs.  The estimate could be too low if most of the messages are SMS, in comparison to MMS, and they are multi-segment messages. Note: An SMS message is broken up into 160 character segments; whereas, MMS is more expensive but is one segment regardless of size. Mobile network operators charge by the segment, not the message.

Estimate your monthly text messaging cost

To check your monthly fee:

  1. Go to the navigation bar and click Search search-icon. Select SMS from the dropdown.

  2. Use the From and To fields to select a date range for an entire month.

  3. Click Search to see your results.

    The total number of items in your search is the number of text messages sent for the month.

  4. Take the total number of messages and multiply it by $0.005, which is the estimated cost per message, and add $10 for the TCR monthly fee. For example, 2500 * $0.005 + $10 = $22.50. Note: During peak seasons, the number of text messages you send may increase.

Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.