Service Titan Knowledge Base

Add GPS providersLast updated on 09/14/2022

ServiceTitan integrates with several GPS providers to track technicians’ geographical location. When you set up your GPS providers and add devices, you can track your technicians from the Dispatch Board in ServiceTitan. You can also arrive technicians by GPS.


Things to know

  • You can also enable native GPS on mobile devices.

  • GPS is accurate within 3-10 meters. If GPS is unavailable, cellular triangulation is used which is accurate within 500 meters, or about 1/3 of a mile.

  • To avoid reporting inaccuracies, make sure each technician is assigned no more than one GPS device.

  • Technicians who use a separate GPS device, for example TomTom or Fleetmatics, cannot be tracked through real-time technician tracking in ServiceTitan. You can still send out dispatch notifications without technician tracking.


Add a GPS provider

To add a GPS provider:

  1. Go to the navigation bar and click Settings settings.png.

  2. From the side panel, go to Integrations > GPS.

  3. Click Add.

  4. In the Account Details tab, click the Name dropdown and select the GPS provider you want to add.

  5. Enter your account details. Specific instructions are available for the following providers:

  6. Use the Devices tab to add technicians’ devices.

  7. When you’re done, click Save.


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Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.