Service Titan Knowledge Base

Google Analytics IntegrationLast updated on 09/23/2022

Configuring Google Analytics in ServiceTitan helps to track and improve your leads data and conversion rates. This helps you gather key marketing information about your customers and analyze the effectiveness of the marketing campaigns.


Things to know

  • Set up is required to enable the Google Analytics integration.


Add Google Analytics Integration

You can track and manage your lead sources and conversion rates in ServiceTitan by configuring Google Analytics.

Step 1: Set up Google Analytics
  1. Go to the navigation bar and click Settings settings.png> Integrations > Marketing Integrations.

  2. Next to Google Analytics, click Configure. The Google Analytics Integration page opens.

  3. To connect your Google Analytics account to ServiceTitan, click Sign in with Google and sign in with your Google ID.

  4. Choose your google account to sign in with.

  5. To give ServiceTitan access to your Google account, click Allow.

  6. Select Google Analytics accounts to connect to your account and click Link. Your Google Analytics account is configured in ServiceTitan.

Step 2: Link properties you manage to Google Analytics

To map your account to properties that you manage, properties are equivalent to websites, you need to link your Google Analytics account to your properties.

  1. In the Link properties you manage section, select properties. Note: Properties list is generated automatically from your Google account, but you need to link them to your google analytics integration to get data about them.

  2. When you’re finished, click Next. You go to Step 3: Select a view for selected properties.

Step 3: Select a view for selected properties

To view selected properties data in Google Analytics:

  1. In the Select a view for selected properties section, select a view for each property.

  2. When you’re finished, click Next. Your Google Analytics integration is set.

  3. Click View Ads Performance to go to the Ads dashboard.


Edit Google Analytics Integration

  1. Go to the navigation bar and click Settings settings.png> Integrations > Marketing Integrations.

  2. Next to Google Analytics, click Configure. The Google Analytics Integration page opens.

  3. Click Edit and update the Google Analytics configuration.

  4. Make the needed changes. Follow the same steps and update configuration details as needed.


Delete Google Analytics Integration

  1. Go to the navigation bar and click Settings settings.png> Integrations > Marketing Integrations.

  2. Next to Google Analytics, click Configure. The Google Analytics Integration page opens.

  3. Click Edit. The Google Analytics configuration opens.

  4. Click Delete delete-trash.png and confirm the Google account removal.


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Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.