Get rewards through ServiceTitan referralsLast updated on 01/09/2023
A referral is a new customer who is not using ServiceTitan and is not in communication with ServiceTitan. Earn up to $10,500 for each new customer you refer to ServiceTitan. There is no limit to the number of referrals you submit or the number of rewards you can earn.
Things to know
Reward checks arrive three to four weeks after you’re notified of your Demo Reward or New Titan Reward. For annual rewards of $600 or more, be sure to fill out a W-9 tax form.
For full rules on referral rewards and giveaways, see ServiceTitan Referral Program Terms and Conditions.
Referral reward types
There are two types of rewards you can earn from referrals:
Demo Rewards: For a qualified customer you introduce to ServiceTitan who attends a demo
New Titan Rewards: For a referral who is live with ServiceTitan for over 90 days
Demo Rewards
For every referral you submit who attends a demo, you earn $500, even if they don’t sign up for ServiceTitan.
A qualified referral is a business that:
Services at least one of the industries supported by ServiceTitan
Has at least three technicians and one full-time office employee
You receive referral credit if:
You submit your referral no more than 30 days before the date of the ServiceTitan demo
Your submission is the initial reason the referred business attends the demo
ServiceTitan has not already been in contact with the prospect 30 days prior to your referral
Note: You can’t refer yourself. For example, if you already use ServiceTitan and you open a new company, you don’t get credit for referring your new company.
New Titan Rewards
If a referral signs up and uses ServiceTitan for at least 90 days, you qualify to earn as much as $10,000 in addition to the Demo Reward.
You earn the reward after the referred business is live on ServiceTitan for 90 days. The amount of the reward is based on your referral’s annual spending with ServiceTitan, excluding Pro products.
First referral: 10% of your referral’s annual spend, $10,000 maximum
Second referral: 15% of your referral’s annual spend, $10,000 maximum
Third and additional referrals: 20% of your referral’s annual spend, $10,000 maximum
Note: The annual spend is calculated based on the amount the referred business spends on their third month of ServiceTitan, excluding Pro products.
Annual truck giveaway
Every year, the individual with the most New Titan Rewards is awarded a new Ford F-150 truck. For details, see the ServiceTitan Referrals page.
Note: The annual truck giveaway is based on the number of New Titan Rewards. Demo Rewards are not included.
Submit a referral
Go to the navigation bar and click the Profile
icon.From the dropdown, click Refer ServiceTitan.
On the Refer Your Friends & Receive Rewards pop-up that opens, click Submit Your Referral Here!
The Customer Referral Submission pop-up opens.
In Step 1, enter your referral contact information then click Agree & Get Started.
In step 2, enter the referral’s business details then click Submit Referral.
icon.
Check referral and reward status
Go to the navigation bar and click the Profile
icon.From the dropdown, click Refer ServiceTitan.
On the Refer Your Friends & Receive Rewards pop-up that opens, you can see:
Number of submitted referrals
Total earned rewards
Paid reward
Click Your Referrals to see the status of your referral submissions.
Click Leaderboard to see your standing in the annual truck giveaway.
Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.