Service Titan Knowledge Base

Get rewards through ServiceTitan referralsLast updated on 04/07/2022

Earn up to $10,500 for each new customer you refer to ServiceTitan. There is no limit to the number of referrals you submit or the number of rewards you can earn.

Things to know

  • A referral is a new customer who is not already using ServiceTitan and is not already in communication with ServiceTitan.

  • Reward checks arrive three to four weeks after you’re notified of your Demo Reward or New Titan Reward. For annual rewards of $600 or more, make sure to fill out a W-9 tax form.

  • For full rules on referral rewards and giveaways, see ServiceTitan Referral Program Terms and Conditions.

Referral reward types

There are two types of rewards you can earn from referrals:

  • Demo Rewards—For a qualified customer you introduce to the ServiceTitan sales who attends a demo

  • New Titan Rewards—For a referral who is live with ServiceTitan for over 90 days

Demo Rewards

For every referral you submit who attends a demo, you earn $500, even if they don’t sign up for ServiceTitan.

A qualified referral is a business that:

You receive referral credit if:

  • You submit your referral no more than 30 days before the date of the ServiceTitan demo

  • Your submission is the initial reason the referred business attends the demo

  • ServiceTitan has not already been in contact with the prospect 30 days prior to your referral

Note: You cannot refer yourself. For example, if you already use ServiceTitan and you open up a new company, you do not get credit for referring your new company.

New Titan Rewards

If a referral signs up and uses ServiceTitan for at least 90 days, you qualify to earn as much as $10,000 in addition to the Demo Reward.

You earn the reward after the referred business is live on ServiceTitan for 90 days. The amount of the reward is based on your referral’s annual spend with ServiceTitan, excluding Pro products:

  • 1st referral: 10% of your referral’s annual spend, $10,000 maximum

  • 2nd referral: 15% of your referral’s annual spend, $10,000 maximum

  • 3rd and additional referrals: 20% of your referral’s annual spend, $10,000 maximum

Note: The annual spend is calculated based on the amount the referred business spends on their third month of ServiceTitan, excluding Pro products.

Annual truck giveaway

Every year, the individual with the most New Titan Rewards is awarded a new Ford F-150 truck. For details, see the ServiceTitan Referrals page.

Note: The annual truck giveaway is based on the number of New Titan Rewards. Demo Rewards are not included.

Submit a referral

  1. In the navigation bar, click your Profile icon and click Refer ServiceTitan.

    The referral pop-up opens.

  2. Click Submit Your Referral Here.

    The Submit Your Referral form opens.

  3. Enter the referral’s contact information and click Agree & Get Started.

  4. In step 2 of the form, enter the referral’s business details and click Submit Referral.

Check referral and reward status

  1. In the navigation bar, click your Profile icon and click Refer ServiceTitan.

  2. The referral pop-up opens where you can review your referrals and rewards:

    1. The pop-up shows the number of your referral submissions, the total rewards earned, and rewards paid.

    2. The Your Referrals tab lists the status of your referral submissions.

    3. The Leaderboard tab shows your standing in the annual truck giveaway.

Want to learn more?

Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.