Service Titan Knowledge Base

Get rewards through ServiceTitan referralsLast updated on 01/09/2023

A referral is a new customer who is not using ServiceTitan and is not in communication with ServiceTitan. Earn up to $10,500 for each new customer you refer to ServiceTitan. There is no limit to the number of referrals you submit or the number of rewards you can earn.


Things to know


Referral reward types

There are two types of rewards you can earn from referrals:

  • Demo Rewards: For a qualified customer you introduce to ServiceTitan who attends a demo

  • New Titan Rewards: For a referral who is live with ServiceTitan for over 90 days

Demo Rewards

For every referral you submit who attends a demo, you earn $500, even if they don’t sign up for ServiceTitan.

A qualified referral is a business that:

You receive referral credit if:

  • You submit your referral no more than 30 days before the date of the ServiceTitan demo

  • Your submission is the initial reason the referred business attends the demo

  • ServiceTitan has not already been in contact with the prospect 30 days prior to your referral

Note: You can’t refer yourself. For example, if you already use ServiceTitan and you open a new company, you don’t get credit for referring your new company.

New Titan Rewards

If a referral signs up and uses ServiceTitan for at least 90 days, you qualify to earn as much as $10,000 in addition to the Demo Reward.

You earn the reward after the referred business is live on ServiceTitan for 90 days. The amount of the reward is based on your referral’s annual spending with ServiceTitan, excluding Pro products.

  • First referral: 10% of your referral’s annual spend, $10,000 maximum

  • Second referral: 15% of your referral’s annual spend, $10,000 maximum

  • Third and additional referrals: 20% of your referral’s annual spend, $10,000 maximum

Note: The annual spend is calculated based on the amount the referred business spends on their third month of ServiceTitan, excluding Pro products.


Annual truck giveaway

Every year, the individual with the most New Titan Rewards is awarded a new Ford F-150 truck. For details, see the ServiceTitan Referrals page.

Note: The annual truck giveaway is based on the number of New Titan Rewards. Demo Rewards are not included.


Submit a referral

  1. Go to the navigation bar and click the Profile image2 icon.

  2. From the dropdown, click Refer ServiceTitan.

  3. On the Refer Your Friends & Receive Rewards pop-up that opens, click Submit Your Referral Here!

    The Customer Referral Submission pop-up opens.

  4. In Step 1, enter your referral contact information then click Agree & Get Started.

  5. In step 2, enter the referral’s business details then click Submit Referral.


Check referral and reward status

  1. Go to the navigation bar and click the Profile image2 icon.

  2. From the dropdown, click Refer ServiceTitan.

  3. On the Refer Your Friends & Receive Rewards pop-up that opens, you can see:

    • Number of submitted referrals

    • Total earned rewards

    • Paid reward

  4. Click Your Referrals to see the status of your referral submissions.

  5. Click Leaderboard to see your standing in the annual truck giveaway.


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