Service Titan Knowledge Base

Set up QuickBooks General Ledger AccountsLast updated on 02/28/2023

By creating your accounts in ServiceTitan, you will prevent export errors due to misspelled account names. You will also be able to map your accounts faster when you add new payment types or pricebook services.

Things to know

Note: This feature is now standard with all new accounts. If these features are not yet enabled in your account, contact your success or implementation manager.

Adding your General Ledger Accounts

  1. Open QuickBooks and ServiceTitan.

  2. In QuickBooks, open your Chart of Accounts (Lists > Chart of Accounts).

  3. In ServiceTitan, go to Settings > Operations > General Ledger Accounts.

  4. Click Add Account. You will be copying the information from QuickBooks into ServiceTitan.

  5. You will now be able to add:

    • Name. Copy/paste the name of the account. This should not include the account number unless you have included that in the QuickBooks NAME field.

    • Number [Optional]. Copy/paste the account number associated with the account in QuickBooks. If you cannot see the account numbers in your Chart of Accounts, right-click the title of any column and select Customize Columns. Add the ACCNT. # column and click OK.

  6. Select the appropriate account type.

  7. After you select the account type, a Subtype field will appear. Select the appropriate subtype.

  8. Click Save.

General Ledger Accounts - FAQ

See QuickBooks Desktop Users - FAQ.

Want to learn more?

Visit ServiceTitan Web Connector to QuickBooks Desktop for more on this topic.

Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.

Disclaimer: Information provided in this article is for informational purposes only and it should not be construed to be legal advice. Information provided in this article may also not constitute the most up-to-date legal or other information. You should not act or refrain from acting on the basis of any information in this article to meet any compliance requirements without seeking independent legal or other professional advice.