General Ledger Account settingsLast updated on 02/22/2023

General Ledger (GL) Accounts provide the ability to track financial transactions at a summary ledger level. You can categorize items in the pricebook and settings. In Settings, you can find default GL Accounts as best practice suggestions. This article helps you understand and use the standard ServiceTitan GL Accounts as well as walk you through bulk editing, creating, and importing other GL Accounts.

Things to know
Add GL Accounts
Bulk edit GL Accounts
Merge GL Accounts
Default GL Accounts

Things to know

GL Accounts need to be mapped to Pricebook items. For more information, see Edit pricebook items
You can’t edit the Type, Sub-Type, or Descriptionof GL Accounts that have the ST Default Association
You can’t deactivate GL Accounts that have the ST Default Association

Add GL Accounts

Go to the navigation bar and click Settings .
In the side panel, click Operations > General Ledger Accounts. The GL Account list opens.
Click Add GL Account.
Enter GL Account details:
- GL Account Number—Unique ID of the GL Account.
- GL Account Name—Unique name of the GL Account.
- Type, Sub-type—Classification of the GL Account. Example Types, Income, Expense, Equity. Example Sub-types, Income, Fixed Asset, Accounts Receivable.
- Description—Explanation of what the GL Account is used for.
  Note: GL Account Name, Type, and Sub-type are required fields.
When you’re done, click Add.

Bulk edit GL Accounts

If you’ve created or imported multiple GL Accounts that don't have all their details filled in, you may need to edit them.

Go to the navigation bar and click Settings .
In the side panel, click Operations > General Ledger Accounts. The GL Account list opens.

Tip: Use the Type, Subtype, Associations, and View dropdown filters to see the GL Accounts you want to edit.
Turn on the Edit Mode toggle.
Each GL Account’s Account #, Account Name, and Description is now editable.
Click the field you want to edit and make updates as needed.
Click the checkmark to confirm your changes for each GL Account.
Note: If you turn off the Edit Mode toggle before confirming your changes, those changes will be lost.

Merge GL Accounts

Instead of deactivating a GL Account, you can merge multiple GL Accounts into one from the Settings page.

WARNING: This action is not reversible. Merging automatically replaces all previous instances of the old GL Account in ServiceTitan.

Go to the navigation bar and click Settings .
In the side panel, click Operations > General Ledger Accounts. The GL Account list opens.
Select the GL Accounts you want to merge.
Click the Actions dropdown and select Merge Accounts.
The Merge: General Ledger Accounts screen opens.
Confirm that the correct GL Accounts are listed and click Continue. If there are any GL Accounts listed by mistake, click the minus icon next to their account number.
Select a primary account and click Continue. This is the account that the others will be merged into.
Tip: Click New Primary Account to create a brand new primary account.
Review the accounts and select Open Transactions or Specific Date from the Change to Effect dropdown.
- Open Transactions: Only invoices in a pending/posted batch apply the change.
- Specific Date: Only invoices from that date onwards apply the change.
Click Merge, enter “Merge” into the confirmation pop-up, and click Merge again to complete the action.

Default GL Accounts

The default GL Accounts reduce the setup required to manage accounting in ServiceTitan. All of these accounts are notated with the ST Default association and have a description of how they’re used. See the table below for a list of the default GL Accounts.

Account #	Account Name	Type	Subtype	Description
1000	Checking Account	Asset	Bank	Will be used as the primary account for all deposits.
1099	Undeposited Funds	Asset	Other Current Asset	Will be used as the offsetting account for all payments and deposits.
1100	Accounts Receivable	Asset	Accounts Receivable	Will be used as the offsetting account for all invoice charges and payments.
1200	Inventory	Asset	Other Current Asset	To be used as the primary Asset account for all materials and equipment in the pricebook, unless specified otherwise.
2000	Accounts Payable	Liability	Accounts Payable	Will be used as the offsetting account for all bills, credits, returns, and bill payments.
2200	Sales Tax Payable	Liability	Current Liability	Will be used as the account for all tax zone charges.
2600	Membership Agreements	Liability	Membership Liability	To be used as the account for all membership items sold, unless specified otherwise. Also, to be used as an account for membership visit items that reduce liability.
3999	Retained Earnings	Equity	Equity	To be used as the account for all historical profits.
4000	Revenue	Income	Income	To be used as the primary income account for all pricebook items, unless specified otherwise.
4250	Membership Revenue	Income	Income	To be used as the account for revenue recognition of membership visit items, unless specified otherwise.
5001	Cost of Goods Sold:Materials	Expense	Cost of Goods Sold	To be used as the primary COGS account for all materials in the pricebook, unless specified otherwise.
5002	Cost of Goods Sold:Equipment	Expense	Cost of Goods Sold	To be used as the primary COGS account for all equipment in the pricebook, unless specified otherwise.
5097	Cost of Goods Sold:Shipping	Expense	Cost of Goods Sold	To be used as the account for mapping under Purchasing Configuration for “Shipping”.
5098	Cost of Goods Sold:Tax	Expense	Cost of Goods Sold	To be used as the account for mapping under Purchasing Configuration for “Tax”.

Want to learn more?

Visit Accounting for more on this topic.

Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.