Service Titan Knowledge Base

Exclude invoices from commission-based pay calculationsLast updated on 09/09/2022

You can exclude invoices from payroll calculations. For example, if you create an adjustment invoice for a refund on a completed job, you can exclude it from the bonus pay calculations for the technicians who worked the job.

Exclude an invoice from commission-based pay calculations

To exclude an invoice from payroll calculations:

  1. Go to the navigation bar and click Search icon-search.png.

  2. Click the Search dropdown and select Invoice.

  3. Use the filters to search for the invoice you want to edit. Then click Search.

  4. Click the invoice number.

    The invoice opens.

  5. Click Update invoice details.

  6. Next to Payroll, select Exclude this invoice from bonus and commission calculations.

  7. Click Save.

Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.