Service Titan Knowledge Base

Deduct job costs from a technician's commissionable baseLast updated on 09/14/2022

Set equipment and materials in your pricebook so they are excluded from performance pay calculations.


Things to know

  • Commissionable base is the invoice subtotal minus job costs used to calculate a technician's bonus pay on a job.

  • Deducting job costs is not available for every payroll setup. Contact your success or implementation manager to make sure this feature is configured for your account.


Set items as job costs

If your payroll is configured to deduct job costs, set up your pricebook so that all applicable material and equipment items are deducted.

  1. Go to the navigation bar and click Pricebook.

  2. Click into Materials or Equipment and edit the pricebook item.

  3. Make sure that Deduct as job cost is enabled for all applicable material items.

  4. When you're finished, click Save.


Bulk set items as job costs

If you're setting up your pricebook for the first time or if you need to edit multiple items, you can bulk edit your pricebook as an exported spreadsheet file.

  1. Export your pricebook using the Excel template.

  2. Open the exported XLSX file in a spreadsheet application.

  3. Go to the Materials and Equipment tabs of the spreadsheet.

  4. Use the PaysCommission column to enable Deduct as job cost for all applicable material and items. To enable an item, enter 1 in the column. Note: To disable an item, enter 0 or leave the field blank.

  5. When you're finished, save the XLSX document and import it back into ServiceTitan.


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Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.