Service Titan Knowledge Base

Set up a revenue-based pay structureLast updated on 03/22/2022

Use this workflow as a guide for setting up payroll profiles to award performance pay and sales commission based on gross revenue from completed jobs.


Things to know

  • Revenue-based pay structures focus on rewarding high-performing technicians who work on big-ticket jobs.

  • Sales technicians receive a commission when a sold estimate results in a completed installation job.


Set up a sales commission pay profile

Goal: Pay 5% sales commission on sold estimates that lead to completed install jobs.

Note:Commission is based on the invoice subtotal.

Follow the steps to set up and assign a pay profile with the following pay rule:

  • Pay type: Sales Commission on Invoice

  • Job filter: None; applies to all jobs

  • Pay calculation:

    • Take: Flat $ Amount based on Invoice Subtotal

    • Multiply by: % Percentage set here= 5%


Set up an install technician pay profile

Goal: Pay install technicians a 5% performance bonus with splits applied.

For example:

  • Two managed technicians are assigned to an install job

  • Each technician is assigned a 50% split

  • The invoice subtotal is $10,000

The total performance bonus on the job is $500. With a 50% split, each technician earns $250 in performance pay.

Follow the steps to set up and assign a pay profile with the following pay rule:

  • Pay type: Performance Bonus

  • Job filter: None; applies to all jobs

  • Pay calculation:

    • Take: Flat $ Amount based on Invoice Subtotal

    • Multiply by: % Percentage set here= 5%

    • Multiply by: % Percentage based on Technician Split Rate


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Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.