Service Titan Knowledge Base

Set up a revenue-based pay structureLast updated on 03/22/2022

Use this workflow as a guide for setting up payroll profiles to award performance pay and sales commission based on gross revenue from completed jobs.

Things to know

  • Revenue-based pay structures focus on rewarding high-performing technicians who work on big-ticket jobs.

  • Sales technicians receive a commission when a sold estimate results in a completed installation job.

Set up a sales commission pay profile

Goal: Pay 5% sales commission on sold estimates that lead to completed install jobs.

Note:Commission is based on the invoice subtotal.

Follow the steps to set up and assign a pay profile with the following pay rule:

  • Pay type: Sales Commission on Invoice

  • Job filter: None; applies to all jobs

  • Pay calculation:

    • Take: Flat $ Amount based on Invoice Subtotal

    • Multiply by: % Percentage set here= 5%

Set up an install technician pay profile

Goal: Pay install technicians a 5% performance bonus with splits applied.

For example:

  • Two managed technicians are assigned to an install job

  • Each technician is assigned a 50% split

  • The invoice subtotal is $10,000

The total performance bonus on the job is $500. With a 50% split, each technician earns $250 in performance pay.

Follow the steps to set up and assign a pay profile with the following pay rule:

  • Pay type: Performance Bonus

  • Job filter: None; applies to all jobs

  • Pay calculation:

    • Take: Flat $ Amount based on Invoice Subtotal

    • Multiply by: % Percentage set here= 5%

    • Multiply by: % Percentage based on Technician Split Rate

Want to learn more?

Related Articles

Set up a revenue-based pay structure
Set up an hourly-plus-incentives pay structure

Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.

Disclaimer: Information provided in this article is for informational purposes only and it should not be construed to be legal advice. Information provided in this article may also not constitute the most up-to-date legal or other information. You should not act or refrain from acting on the basis of any information in this article to meet any compliance requirements without seeking independent legal or other professional advice.