Call customers from ServiceTitan MobileLast updated on 03/22/2022
Use ServiceTitan Mobile to call customers. Call recordings can be accessed from the customer profile.
Call customer directly from the ServiceTitan Mobile
To call a customer directly from the ServiceTitan Mobile, complete the following:
Tap Contact Details from the Job screen.
Tap Call next to the number you would like to call.
Note: Make sure to tap Call. Do not dial the number from your phone. Direct calls from your phone are not recorded or attached to the customer record.
A notification asks you to confirm the call. Tap Call. ServiceTitan rings your phone. When you pick up, you are connected to the customer.
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Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.