Service Titan Knowledge Base

Available ServiceTitan IntegrationsLast updated on 03/22/2022


Things to Know

  • ServiceTitan released a new API platform. See Get started with API Dev portal V2 for details

  • All 3rd party integrations must be migrated to the new API platform by the end of June 2022 and migrate all of their customers by July 2022 for continued support

  • Must contact 3rd party integration to initiate the integration setup process


ServiceTitan Integrations

Integration

Integration Type

Description

Note

BirdEye

Reputation Management

The BirdEye integration helps businesses send out review requests to their clients, helps to automate review requests, and helps to generate new reviews. With Birdeye, you can set up triggers to help determine who receives a review request and how often they receive this request. This helps you get a steady stream of reviews that helps your search engine rank and increase visibility to your brand. See the BirdEye ServiceTitan Integration Page for details.

Broadly

Reputation Management

The Broadly integration automatically sends review requests to your customers once a job is closed. This helps make your customer follow-up process hassle-free.

Freshlime

Reputation Management

The Freshlime integration helps to engage your customers through email and text messages with reminders for services and reviews after the job is complete.

iManifold

HVAC/Refrigeration Reporting

The iManifold integration sends the iManifold Pro Report to each job in ServiceTitan, which is viewable in both the Mobile and office platforms. See the iManifold Marketplace page for details.

As of June 6th, 2019, customers with the iManifold Pro+ subscription are able to leverage the integration.

LeadsNearby

Marketing Services

The LeadsNearby integration turns the good work your technicians do in the field with ServiceTitan into dynamic content that enhances your company’s website and online presence. The customized LeadsNearby online marketing program integrates with the analytics tools you already use to provide robust, detailed reports on the value of your investment. LeadsNearby’s consultative approach to learning about your business means they’re focused on developing everything in line with your business’s specific branding and messaging. See the LeadsNearby ServiceTitan Integration page for details.

Nationwide Inbound

Customer Service

The Nationwide Inbound integration acts as an extension of your office by answering calls and scheduling jobs and appointments when your CSRs aren’t able to.

This integration is currently at capacity and not taking any new customers at this time.

Nearby Now

Reputation Management

The Nearby Now integration helps streamline your workflow by triggering check-ins and requesting reviews directly through ServiceTitan.

Opportunity Manager

Estimate Building

The Opportunity Manager integration syncs customer and job information from ServiceTitan into Opportunity Manager, allowing you to build robust proposals. See the Opportunity Manager ServiceTitan Integration page for details.

This integration is currently in a Closed Beta and only available for The Works/Legacy Packaging.

Podium

Reputation Management

The Podium integration helps automate the review process, sending a review request to the customer once a job is completed.

PulseM

Reputation Management

The PulseM integration sends a “Meet the Team” email to a customer prior to their job start and sends a review request email when the job is completed. This helps you build trust and loyalty with your customers.

ReviewBuzz

Reputation Management

The ReviewBuzz integration automatically sends a “Meet the Team” email  to customers prior to their job start and sends a review request email after job completion. This helps you build trust and loyalty with your customers to build a better online reputation.

Schedule Engine

Call Booking/Scheduling

The Schedule Engine integration streamlines your job booking process, allowing customers to book jobs without needing your time, attention, or sign-off, then imports the job details directly into ServiceTitan. See the Schedule Engine Marketplace page for details.

To Your Success

Reputation Management

The To Your Success integration allows you to send gifts directly to your customers based on rules you set up. These gifts help give a personal touch to your business as well as build brand loyalty. See the To Your Success ServiceTitan Integration page for details.

Vital Storm

Marketing Services

The Vital Storm integration provides a reporting platform that helps you assess the performance of your marketing campaigns.

Additional GPS Integrations

GPS

  • ClearPath GPS

The Works/Legacy Packaging eligible for this integration.

  • Zubie

The Works/Legacy Packaging eligible for this integration.

  • Venture

The Works/Legacy Packaging eligible for this integration.

  • Trakopolis

The Works/Legacy Packaging eligible for this integration.

  • Azuga

The Works/Legacy Packaging eligible for this integration.

  • InTouch GPS

The Works/Legacy Packaging eligible for this integration.

  • GPS Insight

All Packages eligible for this integration.

  • One Step GPS

The Works/Legacy Packaging eligible for this integration.

  • Smart Fleet

The Works/Legacy Packaging eligible for this integration.

  • Fleet Nova

The Works/Legacy Packaging eligible for this integration.

  • US Fleet

All Packages eligible for this integration.



Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.