Service Titan Knowledge Base

How adjustment invoices display in QuickbooksLast updated on 03/22/2022

Example: Exporting a net-negative adjustment invoice to QuickBooks

In the following example, we'll show you how a net-negative adjustment invoice will export and impact QuickBooks. In this example, we will be using a bad debt item mapped to a "bad debt" expense account.

You have created an adjustment invoice with a net negative amount in ServiceTitan.

The adjustment invoice in exports to QuickBooks as a credit memo, as the net amount is negative.

The adjustment invoice will show in your transaction journal as a debit to the bad debt service item in your Pricebook. It will also show as a debit to your sales tax item.

Your Profit & Loss Detail Report will show the adjustment invoice as an expense (debit). The balance between the original invoice and the adjustment invoice should equal zero. Sales tax is not included in this report.

Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.