Service Titan Knowledge Base

Add credits to statementsLast updated on 03/22/2022

Group outstanding credits into statements as you receive them from your vendors. If you add multiple credits to a statement before you make a payment, this helps your remittance vendors efficiently process your payments because they receive one payment for a statement instead of multiple payments for each bill. In addition, you can efficiently follow up with your vendors on any discrepancies in your statements and track those items in ServiceTitan.

Note: You can add a bill to a statement only after you reconcile it.

Things to know

If you haven’t already enabled Payables, see Set up Payables.

Add a credit to a statement

In statements, credits can be a credit of items, a credit obtained from the vendor, or both. Vendors can issue statements with credits that you can utilize to reduce your payment amount to the vendor.

  1. Go to the navigation bar and click Accounting.

  2. In the side panel, click Credits.

  3. Select a credit.

    The Credit detail screen opens.

  4. Click Add to Statement.

    The Add to Statement pop-up opens.

  5. Click the Statement Name dropdown and do either of the following steps:

    • Select an existing statement.

    • To create a new statement, do the following steps:

      1. Enter a name in the Statement Name field for the statement.

      2. Click Create as a new statement.

      3. Optional: Select the Statement Issued Date field and select a date from the calendar.

  6. Click Add to Statement.

Want to learn more?

See other articles in Payables.

Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.

Disclaimer: Information provided in this article is for informational purposes only and it should not be construed to be legal advice. Information provided in this article may also not constitute the most up-to-date legal or other information. You should not act or refrain from acting on the basis of any information in this article to meet any compliance requirements without seeking independent legal or other professional advice.