Service Titan Knowledge Base

ServiceTitan Service contract FAQLast updated on 04/07/2022

What is my organization purchasing from ServiceTitan?

How is ServiceTitan’s Subscription SaaS Service different from on-premise software?

What customer data is stored and processed by the ServiceTitan Service?

How does ServiceTitan protect customer data?

Can we attach our own security and support exhibits to ServiceTitan’s MSA?

Can we use our own data privacy agreement as an exhibit to ServiceTitan’s MSA?

Does ServiceTitan permit its customers to audit ServiceTitan?

Does ServiceTitan offer termination for convenience?

Does ServiceTitan offer unlimited liability?

Does ServiceTitan provide an acceptance testing period?

Does ServiceTitan offer professional services?

Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.