Mobile - FAQLast updated on 11/14/2022
General - Changed
How do I close the Keyboard?
How do I use the microphone so I don't have to type?
How do I change the date range on the technician scorecard?
Dashboard and scorecards
Does the Office see the numbers on my scorecard?
Why don’t I see every section on my scorecard (Service, Maintenance, Sales, and Install)?
What happens if my swiper breaks?
Why isn’t my swiper working? (Basic troubleshooting)
Which devices are compatible with the swiper?
What is a marketing campaign?
Are electronic signatures legal?
What are the requirements for an e-signature to be valid?
Mobile Follow Up Tab and Estimates
Why isn't the e-sign option for estimates showing up in the Follow Up tab?
Is there a way to get a signature from the customer when the Online Estimates is not enabled?
How do I get my device to automatically update the ServiceTitan Mobile app?
Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.