Manual Calls- FAQLast updated on 02/08/2022
Manual Calls - FAQ
What is a manual call in ServiceTitan?
How do I create a manual call?
Why would a manual call not appear in the Agent Scorecards?
Why is a manual call not labeled as booked?
Is it possible to reclassify a manually booked job as booked?
What’s the best way to report on manual calls?
Does marketing reporting include manual calls?
What’s the difference between a Manual Call Booked and an Outbound Call Booked?
How do I reclassify an outbound call?
Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.
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