Service Titan Knowledge Base

Financing - FAQLast updated on 06/07/2022

GreenSky® - FAQ

What is the ServiceTitan and GreenSky® integration?

Is there an additional charge to use the ServiceTitan and GreenSky® integration?

Does the GreenSky® integration require any paperwork from the homeowner?

How many GreenSky® plans can our technicians show in ServiceTitan Mobile?

Can I use my existing GreenSky® Merchant ID to enable the integration?

If I am using GreenSky® today, do I have to sign up with GreenSky® again for another account to obtain the “Merchant ID” for the integration?

If I am using GreenSky® today, do I have to sign up with GreenSky® again for another account to obtain the “Merchant ID” for the integration?

Why can’t the homeowner see the potential GreenSky® financing payment per month on the Mobile 2.0 Estimate page?

When I submit an application in the GreenSky® integration, how long does it take to process and receive an Approved, Pending, or Not Approved response?

Please contact the ServiceTitan Platform team at financing@servicetitan.com for any integration questions. If you have a question for GreenSky®, you can contact GreenSky® directly.

Who do I contact if I have issues or recommendations to improve the GreenSky® integration?

What is GreenSky®?

How can I learn more about GreenSky®?

Does the GreenSky® integration work in Canada?

Is GreenSky® a bank, and how does it lend money?

What happens after a homeowner is approved for GreenSky® financing?

How does a homeowner pay a contractor?

Where can I go to see other frequently asked questions regarding GreenSky®?


GreenSky® Direct Funding

What is Direct Funding?

How do I get paid through Direct Funding?

How do I submit a transaction authorization request?

How long does it take to get paid through Direct Funding?

I forgot my log into details to the GreenSky merchant portal, who do I contact?


TURNS FAQ

What is the ServiceTitan and TURNS integration?

Is there an additional charge use the ServiceTitan and TURNS integration?

Does the TURNS integration require any paperwork for the homeowner ?

Why can’t the homeowner see the potential TURNS financing payment per month on the ServiceTitan Mobile Estimate screen?

When I submit an application in the TURNS integration, how long does it take to process and receive a response?

Who do I contact if I have any TURNS integration questions?

Who do I contact if I have issues or recommendations to improve the TURNS integration?

What is Fortiva?


Service Finance - FAQ

What is the ServiceTitan & Service Finance integration?

Is there an additional charge to use the ServiceTitan and Service Finance integration?

Does the Service Finance integration require any paperwork for the homeowner, for example, submit an application?

How many Service Finance plans can our technicians show?

Can I use my existing Service Finance account to enable the integration?

If I am using Service Finance, do I have to sign up with Service Finance again for another account to obtain the Merchant ID for the integration?

When I submit an application in the Service Finance integration, how long does it take to process and receive a response?

Who do I contact if I have any Service Finance integration questions?

What is Service Finance?

How can I get all the necessary knowledge about Service Finance?

Does the Service Finance integration work in Canada?


Financeit - FAQ

What is the ServiceTitan & Financeit integration?

Is there an additional charge to utilize the ServiceTitan & Financeit integration?

Does the Financeit integration require any paperwork for the homeowner, for example, submit an application?

When I submit an application in the Financeit Integration, how long does it take to process to receive a response?

Who do I contact if I have any Financeit integration questions?

Who do I contact if I have issues or recommendations to improve the TURNS integration?



Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.