Dispatch Board FAQLast updated on 01/26/2023
Why are some of my technicians missing from the Dispatch Board on a previous date?
How do I group my technicians on the Dispatch Board?
How can I hide a technician on the Dispatch Board?
How can I get colored dots next to my technicians?
Why isn’t my technician in the right location on the Dispatch Board map?
How can I text my technician?
Why is my multi-day appointment missing from the Dispatch Board?
Does the Business Unit filter on the Dispatch Board filter by a technician’s Business Unit or Job Business Unit?
Do all jobs appear on the Dispatch Board map?
How often does the Dispatch Board refresh?
How do I stop technicians from receiving dispatch texts and emails?
Why doesn't the total cancellation number on the Dashboard match the cancellation number on the Dispatch Board?
Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.