Service Titan Knowledge Base

Dashboard and Scorecards - FAQLast updated on 06/07/2022

Dashboard KPIs - FAQ

Why doesn’t my technician scorecard show any data?

Why does the same technician appear on multiple technician scorecards?

Why can’t I see all my sales metrics on the Sales scorecard?

Why don’t I see any replacement opportunity data?

Why aren’t membership sales appearing on the dashboard?

How is a KPI calculated?

Does the Technical Performance checkbox on adjustment invoices affect Dashboard KPIs?

My dashboard revenue seems low. What can I check?

Why do my Technician Scorecard charts say undefined at the bottom?

Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.