Dashboard and Scorecards - FAQLast updated on 06/07/2022
Dashboard KPIs - FAQ
Why doesn’t my technician scorecard show any data?
Why does the same technician appear on multiple technician scorecards?
Why can’t I see all my sales metrics on the Sales scorecard?
Why don’t I see any replacement opportunity data?
Why aren’t membership sales appearing on the dashboard?
How is a KPI calculated?
Does the Technical Performance checkbox on adjustment invoices affect Dashboard KPIs?
My dashboard revenue seems low. What can I check?
Why do my Technician Scorecard charts say undefined at the bottom?
Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.