---
title: "Why isn’t the ServiceTitan Dashboard loading for multiple tenants?"
slug: "why-isnt-the-servicetitan-dashboard-loading-for-multiple"
tags: ["Area - Enterprise Hub", "Role - All users", "Focus - Construction", "Focus - Service Replacement", "Type - Commercial", "Type - Residential"]
updated: 2026-10-15T03:39:13Z
published: 2026-10-15T03:39:13Z
canonical: "help.servicetitan.com/why-isnt-the-servicetitan-dashboard-loading-for-multiple"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why isn’t the ServiceTitan Dashboard loading for multiple tenants?

## Problem

Users see a blank screen instead of the Dashboard. This issue affects multiple tenants and Enterprise Hub.

## Solution

This process grants the necessary permissions to view the Dashboard in ServiceTitan.

### Enable Modular Dashboard

1. In Enterprise Hub, go to **User Management**.
2. In the side menu, click **Roles**.
3. Find the corresponding role and click the role.
4. Select the **ServiceTitan permissions** tab. For more on permissions, see [Set up Enterprise Hub role permissions](/v1/docs/set-up-enterprise-hub-role-permissions).
5. Scroll down to the **Dashboards** section and enable access to the *Modular Dashboard*.
6. Load the ServiceTitan Dashboard again.