---
title: "Why are invoices in customer records no longer ordered by date, and how can I fix this?"
slug: "why-are-invoices-in-customer-records-no-longer-ordered-by"
updated: 2026-07-11T00:32:54Z
published: 2026-07-11T00:32:54Z
canonical: "help.servicetitan.com/why-are-invoices-in-customer-records-no-longer-ordered-by"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
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# Why are invoices in customer records no longer ordered by date, and how can I fix this?

## Problem

Invoices in Customer Records are not ordered by invoice dates.

## Solution

1. Open any customer record in ServiceTitan.
2. Go to the *Invoices* section of the customer record.
3. Find the *Invoice Date* column in the *Invoices* section.
4. Click the **Invoice Date** column header.
5. Look for a small blue arrow to appear next to the column header.
6. Verify that the invoices are now ordered by date across all customer records.

The top-level account in ServiceTitan representing a property owner or account holder, containing all locations, jobs, and history.

**What it does:** Serves as the single source of truth for all customer interactions, history, and financial data.

**Also called:** Customer account, Client record

**Tags:** Core

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)