What is the process for shortening the invoice numbers for Recurring Billing invoices and is it possible to configure them to be shorter automatically?

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Problem

The invoice numbers generated for recurring billing runs are incredibly long. Users want to know if they can be shortened and set to automatically generate shorter numbers.

Solution

To manually change invoice numbers:

  1. Go to the invoice page.

  2. Click Update invoice details.

  3. Find the Invoice # field.

  4. Enter a shorter invoice number.

  5. Save your changes.

Note: This change only applies to invoices in the pending status and is not retroactive for future recurring billing invoices.

While you can manually adjust invoice numbers for pending invoices, it is not currently possible to automatically shorten these invoice numbers.