---
title: "What is the easiest way to send a customer all their invoices from their account without doing it one job at a time?"
slug: "what-is-the-easiest-way-to-send-a-customer-all-their-invoice"
updated: 2026-03-27T19:07:02Z
published: 2026-03-27T19:07:02Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What is the easiest way to send a customer all their invoices from their account without doing it one job at a time?

## Problem

You need to send many invoices to a customer. Doing it one by one takes too much time.

## Solution

Your customer can easily access all their invoices without you sending each one individually.

#### Check if you have the customer portal set up

1. Go to the navigation bar and click **Settings**![A simple icon representing a settings gear. ](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-settings-inactive.png)**> Communications > Customer Portal**.
2. Make sure the *Enable Customer Portal* toggle is enabled.

If you can't find the *Customer Portal* option:

1. Go to the navigation bar and click **Settings**![A simple icon representing a settings gear. ](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-settings-inactive.png)**> Your Account > Feature Configurations**.
2. Search for the customer portal. For more, see [Customer Portal overview](/v1/docs/customer-portal-overview).

#### Inform your customer about the customer portal and how to use it

1. Tell your customer they can view all their invoices there.
2. Explain how to access the portal.
3. Check the [Customer Portal FAQ](/v1/docs/customer-portal-faq).
4. Learn [how to set up Customer Portal](/v1/docs/customer-portal-overview#set-up-the-customer-portal).

#### Confirm with your customer if they can see their invoices

1. Ask if they can distinguish invoices by location.
2. If they have multiple locations, ensure they use the same email.

#### Select the Include invoices with no balance option

1. Go to the navigation bar and click **Accounting**.
2. In the side menu, click **Invoices**.
3. On the *Invoices* screen that opens, click **Filter** next to the **Actions** dropdown.
4. On the *Invoice Filters* screen that opens, select the **Include invoices with no balance** option.
5. Click **Apply**.

This option helps if the customer needs invoices for tax purposes. It shows invoices even if there's no balance due.