---
title: "What is causing the membership discount to not apply to an invoice?"
slug: "what-is-causing-the-membership-discount-to-not-apply-to-an"
tags: ["Role - Admin", "Focus - Service Replacement", "Type - Residential", "Area - Memberships"]
updated: 2026-10-16T01:15:42Z
published: 2026-10-16T01:15:42Z
canonical: "help.servicetitan.com/what-is-causing-the-membership-discount-to-not-apply-to-an"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What is causing the membership discount to not apply to an invoice?

## Problem

A membership is set to a discount % for a business unit, but the discount is not being applied to the invoice accordingly.

## Solution

1. Go to the navigation bar and click **Settings**.
2. In the side panel, go to **Invoicing > Membership types**.
3. Find the membership type where the discount should be applied.
4. Under Step 1, click the **Basics** dropdown, and then click **Discount**.
5. Make sure the discount is set accurately, and the Business Unit (BU) of the invoice is selected in the **Business Units** dropdown.
6. Go to the invoice where the discount should have been applied.
7. Make sure that the invoice is not exported.
8. Remove the tasks and re-add them to make sure the discount is applied.

By following these steps, you should be able to fix the issue with the membership discount not applying properly.

The template used to set up a membership for a customer. It includes recurring service types, tags, pricing, accounting details, and duration and billing details.

[Learn more →](https://help.servicetitan.com/docs/memberships-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)