---
title: "Web Connector Setup Step 2: Update the ServiceTitan Web Connector"
slug: "web-connector-setup-step-2-update-the-st-web-connector"
updated: 2026-03-27T17:59:50Z
published: 2026-03-27T17:59:50Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Web Connector Setup Step 2: Update the ServiceTitan Web Connector

## Overview

After [downloading and installing the Web Connector](/v1/docs/web-connector-setup-step-1-download-and-install-connector), update your ServiceTitan Web Connector when updates are available to ensure you’re running the latest web connector and are able to export to QuickBooks Desktop.

---

### 

#### Who uses this feature

- Administrators, office employees, managers, accountants, and bookkeepers
- Applies to all business types
- Applies to all trades

#### Feature configuration

- Account configuration is required to use this feature. Please contact [Technical Support](http://go.servicetitan.com/ask) for details.

## Things to know

Your system administrator or IT specialist may need to authorize the update on your computer.

## Check for updates

To confirm your ServiceTitan Web Connector is up to date:

1. Open the ServiceTitan Web Connector on your computer:
  1. Open from the Search bar:
    1. At the bottom left of your computer, in the *Search*bar enter **ServiceTitan**.
    2. Click **Open**for the *ServiceTitan QBWC* application.
  2. Open from the Tray:
    1. Click the **Caret**icon at the bottom right of your computer.
    2. Right-click the green **ST**icon.
    3. Click **Show**. ![A cursor hovers over the 'Show' option in a system tray menu.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/web-connector-setup-step-2-update-the-servicetitan-web-connector-image-ln5etjod.png)
2. Click About at the top right corner.
  - If ST Web Connector is up to date is displayed, your web connector doesn’t need to be updated. ![ServiceTitan web connector settings showing version and update status information.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/web-connector-setup-step-2-update-the-servicetitan-web-connector-image-vsins867.png)
  - If the Update button is displayed, your web connector needs to be updated. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/web-connector-setup-step-2-update-the-servicetitan-web-connector-image-flxveqvn.png)

## Update from version 1.0.907.0 to 1.0.909.0

Check your current version as described in [Check for updates](/v1/docs/web-connector-setup-step-2-update-the-st-web-connector#check-for-updates). If your current version is 1.0.907.0, update the ServiceTitan Web Connector:

1. Uninstall the current version of ServiceTitan Web Connector
  1. Open *Add or remove program*’ from the *Start* menu.
  2. Find and select ServiceTitan QBWC in the list.
  3. Click **Uninstall**.
2. In your web browser, go to [this link](https://go.servicetitan.com/Quickbooks/DownloadSetup) to download the latest version.
3. Locate the downloaded file and install the latest version (1.0.909.0).

## Update the ServiceTitan Web Connector

When an update is available for the ServiceTitan Web Connector, complete the update on all computers that you have it installed on. This ensures that you won’t be disrupted because of an update when you export to QuickBooks Desktop.

To update the ServiceTitan Web Connector:

1. Open the ServiceTitan Web Connector:
  1. Open from the Search bar:
    1. At the bottom left of your computer, in the *Search*bar enter **ServiceTitan**.
    2. Click **Open**for the **ServiceTitan QBWC** application.
  2. Open from the Tray:
    1. Click the **Caret**icon at the bottom right of your computer.
    2. Right-click the green **ST**icon.
    3. Click **Show**.

![A cursor hovers over the 'Show' option in a system tray menu.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/web-connector-setup-step-2-update-the-servicetitan-web-connector-image-awyelcj1.png)

The *ServiceTitan web connector for QBD* window opens.
2. Click **About**at the top right corner.
3. Click **Update**. ![ServiceTitan web connector settings page showing available update option for users.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/web-connector-setup-step-2-update-the-servicetitan-web-connector-image-ski766wc.png) A confirmation pop-up opens.
4. Click **Yes**.

> [!NOTE]
> **Note:** Click **Yes**if a Windows User Account Control message appears. A progress bar opens.
5. After the progress bar disappears, the update is complete.
6. Confirm the ServiceTitan Web Connector is successfully updated.

## Next step: Reconcile your QuickBooks List

After making sure your Web Connector is up to date, the next step is to reconcile your QuickBooks Lists. For more, see [Web Connector Setup Step 3: Reconcile your QuickBooks List](/v1/docs/web-connector-setup-step-3-reconcile-st-with-qb-lists).

## Want to learn more?

- See [QuickBooks Desktop](/v1/docs/quickbooks-desktop)