---
title: "View job history"
slug: "view-job-history-2"
updated: 2026-10-16T00:35:02Z
published: 2026-10-16T00:35:02Z
canonical: "help.servicetitan.com/view-job-history-2"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# View job history

## 

## Overview

Viewing the history of a job is helpful when office employees need context about what services and appointments have been applied to or scheduled for a job.

## 

---

### 

#### Who uses this feature

- Administrators and office employees
- Applies to all business types
- Applies to all trades

## Things to know

- *Job history* and *Audit Trail* are used interchangeably in ServiceTitan.
- Job history displays all activities related to a job, including who scheduled the dispatch and when, and when a payment or invoice was added or posted.

## Find and view job history

1. [Search for](/v1/docs/use-search-in-servicetitan) and open the job record you want to view.
2. In the job record, scroll down to the *History* section.
3. You see tabs for different components of the job history. Click a tab to view historical details: ![User interface showing history options for events, calls, notes, and files.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/view-job-history-image-ekum3usa.png?sv=2026-02-06&spr=https&st=2026-10-16T10%3A58%3A28Z&se=2026-10-16T11%3A58%3A28Z&sr=c&sp=r&sig=iXjvywpKDyH6%2FuuWpBsNtQGE8ge1w7tbjUSVSwGjPIM%3D)
  - **All:** Includes everything in the job history
  - **Events:** Job actions listing when the job was booked, who assigned the technicians, when technicians were dispatched, who did the dispatch, when a credit card (ACH) was added, and when a signature was added
  - **Calls:** Incoming and outgoing calls

> **Note:** To listen to a call, hover over any call and click **play**. To remove the call from this tab, click **detach**. Account configuration is required to see and use [Calls](/v1/docs/set-up-phone-integration). Please contact [Technical Support](http://go.servicetitan.com/ask) for details.
  - **Notes:** Notes created for the job with pinned notes appearing at the top
  - **Files:** Includes invoice signatures and forms. View, edit, email, print, or complete any form. In the Forms section, hover over rows and click **Create** to create a form.
  - **Email:** [Notification](/v1/docs/overview-customer-notifications) emails attached to the job
  - **Chat:** Chat log attached to the job

> **Note:** Account configuration is required to see and use [Chat](/v1/docs/set-up-and-enable-chat). Please contact [Technical Support](http://go.servicetitan.com/ask) f**or details.**

## Want to learn more?

- Visit ServiceTitan Academy and enroll in [Payroll Essentials](https://servicetitan.docebosaas.com/academy/learn/courses/358/Booking-a-Lead-Into-a-Sales-Job)
- See [Payroll and timesheets](/v1/docs/payroll-and-timekeeping)

A downloadable log of who changed what record and when.

**What it does:** Provides change history for accountability, error investigation, and compliance across teams.

**Also called:** Change history

**Tags:** Core

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)