---
title: "What is causing vendors to receive emails when receiving a purchase order and how can it be turned off?"
slug: "vendors-receive-emails-when-receiving-po"
tags: ["Role - Admin", "Focus - Service Replacement", "Focus - Construction", "Type - Residential", "Type - Commercial", "Area - Inventory and POs", "Area - Accounting"]
updated: 2026-10-16T00:22:52Z
published: 2026-10-16T00:22:52Z
canonical: "help.servicetitan.com/vendors-receive-emails-when-receiving-po"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What is causing vendors to receive emails when receiving a purchase order and how can it be turned off?

## Problem

Vendors receive emails when a PO is marked as *Sent to Vendor* instead of *Sent*.

## Solution

Selecting the *Mark as Sent* option correctly is crucial to avoid sending unintended emails to vendors.

### Mark purchase order as sent

1. Go to the PO you are receiving.
2. From the **Send As** dropdown, select *Mark as Sent*.

This stops emails from going to the vendor.