---
title: "Use Continuous Timekeeping to track non-job events in the ServiceTitan Field Mobile App"
slug: "use-continuous-timekeeping-track-non-job-events-fma"
tags: ["Area - Field Mobile App (FMA)", "Role - Technician", "Focus - Construction", "Focus - Service Replacement", "Type - Commercial", "Type - Residential"]
updated: 2026-10-28T17:49:50Z
published: 2026-10-28T17:49:50Z
canonical: "help.servicetitan.com/use-continuous-timekeeping-track-non-job-events-fma"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Use Continuous Timekeeping to track non-job events in the ServiceTitan Field Mobile App

## Overview

Non-job events are activities that aren't tied to a specific job, like training sessions, truck maintenance, or paid time off (PTO). With Continuous Timekeeping, you can start, create, edit, and end non-job events directly from your job dashboard. This keeps your timesheet accurate without after-the-fact corrections.

---

### 

#### Who uses this feature

- Technicians
- Applies to all business types
- Applies to all trades

#### Feature configuration

- The Field Mobile App is optimized for iOS, iPadOS, and Android phones and tablets. For more, see [System requirements and mobile app information](/v1/docs/system-requirements).
- If you're using the Field Mobile App and need support, please contact [Technical Support](http://go.servicetitan.com/ask) (through the office) or reach out directly to [support@servicetitan.com](mailto:support@servicetitan.com).
- Account configuration and [office setup](/v1/docs/configure-continuous-timekeeping-in-fma) are required to use this feature. Please contact your office for details.
- The following permissions are required to use this feature. Please contact the account administrator on your team.
  - *Add non-job event*
  - *Edit non-job event*

## Things to know

- In Commercial terminology, jobs are referred to as work orders.
- There are two types of non-job events: PTO non-job events, which your office or payroll system starts automatically at the scheduled time, and non-PTO non-job events, which you start yourself.
- Non-PTO non-job events don't have an *End* button. They end when you clock out or tap a different timesheet activity.
- If your *Edit non-job event* permission is turned off, you'll still see the *Edit* button on the non-job event activity card, but it'll be grayed out and you won't be able to tap it.
- You can't edit a completed non-job event from the activity card. To edit a completed non-job event, see [View and edit timesheets with Flexible Timekeeping in the ServiceTitan Field Mobile App](/v1/docs/view-and-edit-timesheets-with-flexible-timekeeping-in-fma).

## Best practices

- Start a non-PTO non-job event the moment you actually begin the activity so your timesheet start time is accurate.
- For an ad-hoc non-job event without a known end time, tap into your next activity to end it cleanly.
- Edit a pre-scheduled non-job event before it ends if the duration, type, or other details change—this avoids manual timesheet corrections later.
- If your office uses the [mobile calendar](/v1/docs/use-the-calendar-in-fma), you can also start an non-job event by tapping the calendar event block directly on your job dashboard.
- Review your timesheet list at the end of the day to confirm your non-job event start and end times look correct.

## Use cases

- A technician sees a *Truck Maintenance* non-job event on their dashboard at 9:30 AM and taps **Start** when they begin loading the van.
- A technician with a 1:00 PM doctor's appointment finishes their last job at 12:40 PM and taps **Start** early on the PTO non-job event.
- A technician needs to log a supply-house run mid-shift. They create an ad-hoc non-job event from the dashboard, then tap into their next job when they return—the non-job event ends automatically.
- A technician's *Vehicle Inspection* non-job event was scheduled for 30 minutes, but they realize it'll take longer. They tap **Edit** to update the duration before the non-job event ends.
- A technician on a 1:00–4:00 PM PTO non-job event returns to work at 2:30 PM and taps **End** on the PTO activity card so their timesheet reflects the actual return time.

## Start a pre-scheduled non-job event with Continuous Timekeeping in the Field Mobile App

1. There are three ways to start a pre-scheduled non-job event:
  - On the [*Home* screen](/v1/docs/explore-the-main-layout-of-fma#use-the-home-screen-in-the-field-mobile-app), find the pre-scheduled non-job event, tap it, then tap **Start**.
  - On the [*Time* screen](/v1/docs/explore-the-main-layout-of-fma#use-the-time-screen-in-the-field-mobile-app), find the pre-scheduled non-job event then tap **Start**.
  - If you use the [mobile calendar](/v1/docs/use-the-calendar-in-fma), find the pre-scheduled non-job event, tap it, then tap **Start**.
2. If you tap **Start** before the scheduled start time, a confirmation appears. Tap **Start Now** to proceed. The start time on your timesheet reflects when you tapped, not the scheduled time.

![Prompt to start an event 10 minutes earlier than scheduled with recorded times.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/Managing non-job events - start early.png?sv=2026-02-06&spr=https&st=2026-11-12T03%3A37%3A42Z&se=2026-11-12T04%3A37%3A42Z&sr=c&sp=r&sig=KVMK1qNeCVhOVWhRHO07RiA0xTQ%2FeA4m1SKsua8AUqY%3D)

> [!NOTE]
> **Note:** If you tap **Start** at or after the scheduled time, no confirmation appears—the non-job event starts immediately.
3. The non-job event goes in-progress and is now the active activity on your timesheet.

![Current activity shows reviewing schedule with options to edit or clock out.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/Screenshot 2026-05-28 at 3.16.38 PM.png?sv=2026-02-06&spr=https&st=2026-11-12T03%3A37%3A42Z&se=2026-11-12T04%3A37%3A42Z&sr=c&sp=r&sig=KVMK1qNeCVhOVWhRHO07RiA0xTQ%2FeA4m1SKsua8AUqY%3D)

> [!NOTE]
> **Note:** For PTO non-job events, you'll see a live countdown to the scheduled start time. Your office or payroll system starts the non-job event automatically at the scheduled time. If you don't start it early, the non-job event will appear in-progress with the payroll-recorded start time the next time you open or refresh the app.

## Create an ad-hoc non-job event with Continuous Timekeeping in the Field Mobile App

If you need to log a non-job event that isn't on your schedule, you can create one:

1. Open the Field Mobile App and tap **Time** ![A simple icon in the shape of a clock.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-access-time.png?sv=2026-02-06&spr=https&st=2026-11-12T03%3A37%3A42Z&se=2026-11-12T04%3A37%3A42Z&sr=c&sp=r&sig=KVMK1qNeCVhOVWhRHO07RiA0xTQ%2FeA4m1SKsua8AUqY%3D) .
2. Tap **Add Event**.

![User interface for adding timesheet entries and scheduling non-job events.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/IMG_2583.png?sv=2026-02-06&spr=https&st=2026-11-12T03%3A37%3A42Z&se=2026-11-12T04%3A37%3A42Z&sr=c&sp=r&sig=KVMK1qNeCVhOVWhRHO07RiA0xTQ%2FeA4m1SKsua8AUqY%3D)
3. Enter the event details:
  - Event name
  - Activity type
  - Start time
  - (Optional) End time
4. Tap **Save**.
5. The new non-job event appears on your dashboard and is ready to start. Tap **Start** when you're ready to begin.

> [!NOTE]
> **Note:** If your office uses the mobile calendar, you can also create an non-job event from there. For more, see [Use the calendar in the ServiceTitan Field Mobile App](/v1/docs/use-the-calendar-in-fma#create-a-nonjob-event-from-the-calendar-in-the-field-mobile-app).

## Edit a non-job event with Continuous Timekeeping in the Field Mobile App

You can edit an non-job event that hasn't ended yet—this includes pre-scheduled non-job events that haven't started, pre-scheduled non-job events that are in progress, and ad-hoc non-job events that are in progress.

1. Find the in-progress non-job event in one of three ways:

> [!NOTE]
> **Note:** If the **Edit** button is grayed out, your *Edit non-job event* permission isn't turned on. Contact your office to enable it.
  - On the [*Home* screen](/v1/docs/explore-the-main-layout-of-fma#use-the-home-screen-in-the-field-mobile-app), tap the event then tap **Edit**.
  - On the [*Time* screen](/v1/docs/explore-the-main-layout-of-fma#use-the-time-screen-in-the-field-mobile-app), tap **Edit** on the event.
  - If you use the [mobile calendar](/v1/docs/use-the-calendar-in-fma), tap it the event then tap **Edit**.
2. Update the non-job event details then tap **Save**.
3. The activity card reflects your updates. Edits don't change the non-job event's start time if it's already started.

> [!NOTE]
> **Note:** To edit a completed non-job event, see Edit your timesheet entries in the ServiceTitan Field Mobile App. The *Allow to edit timesheets* permission is required.

## End a non-job event with Continuous Timekeeping in the Field Mobile App

The way you end an non-job event depends on whether it's a non-PTO non-job event or a PTO non-job event.

### End a non-PTO non-job event

Non-PTO non-job events don't have an *End* button. The non-job event ends in one of two ways:

- **You clock out.** Tap **Clock Out** at the end of your day. The active non-job event ends at the clock-out time.
- **You tap a different timesheet activity.** Tap a job (Residential) or Work Order (Commercial), another non-job event, or PTO to start it. The active non-job event ends at the tap timestamp, and the new activity starts immediately.

> [!NOTE]
> **Note:** The scheduled end time on a pre-scheduled non-PTO non-job event is a soft target. The non-job event doesn't auto-end at that time—it only ends when you clock out or tap into another activity.

### End a PTO non-job event early

If you need to end an active PTO non-job event before its scheduled end time—for example, you returned to work early—you can end it from the activity card.

1. Find the active PTO non-job event.
2. Tap **End**.
3. The PTO non-job event ends with the end time set to when you tapped. You can then clock into your next activity.

> [!NOTE]
> **Note:** If you don't end a PTO non-job event manually, your office or payroll system ends it automatically at the scheduled end time.

## View completed non-job events on your timesheet with Continuous Timekeeping in the Field Mobile App

After an non-job event ends, it appears on your timesheet list with the actual start and end times—including cases where the non-job event ended early because you tapped into a different activity.

1. Open the timesheet list.
2. Find the non-job event entry in chronological order with the other timesheet activities.

![Timesheet entry showing reviewing schedule with specific time and duration details.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/Screenshot 2026-05-28 at 3.34.35 PM.png?sv=2026-02-06&spr=https&st=2026-11-12T03%3A37%3A42Z&se=2026-11-12T04%3A37%3A42Z&sr=c&sp=r&sig=KVMK1qNeCVhOVWhRHO07RiA0xTQ%2FeA4m1SKsua8AUqY%3D)
3. Tap the entry to view details like name, activity type, and the actual start and end times.

> [!NOTE]
> **Note:** If you need to correct the times on a completed non-job event, see [View and edit timesheets with Flexible Timekeeping in the ServiceTitan Field Mobile App](/v1/docs/view-and-edit-timesheets-with-flexible-timekeeping-in-fma).

## Want to learn more?

- See [Use Continuous Timekeeping in the ServiceTitan Field Mobile App](/v1/docs/use-continuous-timekeeping-in-fma)