---
title: "Understand Multi-Party Billing"
slug: "understand-multi-party-billing"
updated: 2026-03-27T18:18:04Z
published: 2026-03-27T18:18:04Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Understand Multi-Party Billing

## Overview

## 

ServiceTitan’s Multi-Party Billing feature lets you move invoice items to a new or existing adjustment invoice, allowing you to split the invoice and bill multiple customers under one job.

[Understand Multi-Party Billing Video](https://fast.wistia.net/embed/iframe/cl5195jof7?web_component=true&seo=true&videoFoam=false)

---

### 

#### Who uses this feature

- Administrators, office employees, managers, accountants, and bookkeepers
- Applies to all business types
- Applies to all trades

#### Feature configuration

- Account configuration is required to use this feature. Please contact [Technical Support](http://go.servicetitan.com/ask) for details.

## Things to know

- In order to split an invoice, the Location Record must have a tenant assigned to it.
- You can only assign one tenant to each Location Record.
- You can only move invoice items to adjustment invoices.

## Use cases

- Property management companies are splitting the cost of a project with the tenant or property owner.
- While performing a service or maintenance job on a property, a technician upsells a service to the property tenant and the tenant agrees to pay the additional upsell cost.

## How Multi-Party Billing works

With *Tenant*assigned to a service Location Record, enabling this feature allows splitting an invoice by moving items to a new or existing adjustment invoice. The new or existing adjustment invoice automatically updates the *Bill To*customer to the assigned tenant. This saves you time from having to manually add invoice items when creating adjustment invoices and billing multiple customers.

![Quick video showcasing how the multi-billing feature works](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/multi-party_billing.gif)

## Enable Multi-Party Billing

You must have admin privileges to access the Configurable Billing option.

1. Go to the navigation bar and click **Settings ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-settings-inactive.png)**.
2. In the side panel, go to**Invoicing > Configurable Billing**.
3. On the *Configurable Billing* screen that opens, turn on the **Enable Multi-Party Billing**toggle.

## Assign a tenant to a location

1. [Search for](/v1/docs/use-search-in-servicetitan) and open the Location Record you want to assign a tenant to.
2. On the Location Record, click **More ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-more-vert.png)** **> Edit Location**. ![User interface showing options to edit location and manage job details.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/understand-multi-party-billing-image-yv379m5i.png)
3. On the *Edit Location* screen that opens, assign a customer in the *Tenant* field. ![Invoice settings showing tenant selection and options for customer signature requirements.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/understand-multi-party-billing-image-lsks8d58.png)
4. When finished, click **Save**.

## Split an invoice to bill multiple customers

1. [Search for](/v1/docs/use-search-in-servicetitan) and open the invoice you want to bill to multiple customers.
2. On the *Invoice* screen that opens, select the invoice items you want to move to another invoice and click **Move invoice items**. ![Invoice summary showing tasks, quantities, and total amount due for services rendered.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/understand-multi-party-billing-image-qwyhp063.png)
3. On the *Move invoice items* popup that opens, select the invoice to which you want to move the items.

> [!NOTE]
> **Note:** You can choose to create a new adjustment invoice to which you can add the invoice items or add invoice items to an existing adjustment invoice.

*![Warning message about transferring invoice items to a new adjustment invoice.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/understand-multi-party-billing-image-5lbb8253.png)*
4. Click **Move items**. The invoice record updates to include the adjustment invoice with the newly added invoice items. ![Invoice details showing tasks, total costs, and pending payment status for Burt's Books.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/understand-multi-party-billing-image-6ibcq9c2.png)
5. If the job location has a tenant assigned to it, the tenant is automatically assigned as the *Bill To* customer on the adjustment invoice.

## Want to learn more?

- See [Commercial](/v1/docs/commercial-1)
- See [Understand Property Management Billing](/v1/docs/understand-property-management-billing)
- See [Manage property management customers](/v1/docs/manage-property-management-customers)