---
title: "Understand Document Template Components: General"
slug: "understand-document-template-components-general"
updated: 2026-04-27T08:21:20Z
published: 2026-04-27T08:21:20Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Understand Document Template Components: General

## Overview

Use the [Document Template Manager](/v1/docs/create-a-new-document-template-with-template-manager) to control how your documents look when you email, print, or export them. The templates are built from drag-and-drop components that pull live data from your ServiceTitan account. This article describes the components available specifically for the *General* template.

---

### 

#### Who uses this feature

- Administrators and accountants
- Applies to all business types
- Applies to all trades

#### Feature configuration

- Account configuration is required to use this feature. Please contact [Technical Support](http://go.servicetitan.com/ask) for details.

## Template types and components overview

Template types define which kind of document you're building—for example, an invoice or estimate. Components are the individual building blocks you place on that template.

#### Template types

Template types define the overall layout for different documents in ServiceTitan—Invoice, Estimate, Service Agreement, Proposal and so on. Each template type controls what kind of information is available and when that document is used with your customers.

![Creating a template with options for various document types in a user interface.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/understand-document-template-components_-general---kb-how-to-doc-office-audience-image-k3uqrkp2.png)

#### Components

Components are the building blocks you drag onto a template—such as headers, totals, or signatures. Each component has its own settings where you decide what type of information it shows and how it appears on the final document.

![Template design options including headings, text, images, and layout elements for content creation.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/understand-document-template-components_-general---kb-how-to-doc-office-audience-image-0auzcp5w.png)

## General template components

[Create a general template](/v1/docs/create-a-new-document-template-with-template-manager) then drag any of these components onto your design and rearrange them as needed. Use this list as a reference when deciding which components to include on your *General* template.

- **Columns:** Lets you organize other components into one or more side-by-side columns and control their background, padding, and borders.
- **Divider:** Adds a horizontal line to visually separate sections of the invoice.
- **Heading:** Adds a section title or label with larger, styled text to clearly break up sections.
- **Text:** Adds a free-form text box where you can type and format your own content.
- **Image:** Shows an uploaded image—such as a badge, photo, or icon—and can optionally act as a hyperlink when clicked.

![Template design interface showing options for adding headings, text, and images.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/understand-document-template-components_-general---kb-how-to-doc-office-audience-image-6cuhqq0b.png)

## Want to learn more?

- See [Copy and customize invoice print templates](/v1/docs/copy-and-customize-invoice-print-templates)
- See [Manage document template components in Template Manager](/v1/docs/manage-document-template-components-in-template-manager)