---
title: "Unable to mark a material as No Charge"
slug: "unable-to-mark-a-material-as-no-charge"
updated: 2026-03-11T15:58:32Z
published: 2026-03-11T15:58:32Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Unable to mark a material as No Charge

## Problem

The customer is being charged for items that are not considered chargeable materials and the **Charge For Material?** option isn't present. The material is on an invoice with an inactive rate sheet.

## Solution

If there are inactive rate sheets on the invoices, unassign them to avoid future instances of incorrect charges.

1. To unassign a rate sheet, find the invoice numbers with the inactive rate sheet on them.
2. Click **Update invoice details**.
3. Click the **Rate Sheet** dropdown and select an active rate sheet.
4. Save your changes.
5. Find the invoice(s) with the incorrect charge and edit the material(s).
6. Make sure the **Charge For Material?** box is unchecked and save your changes.
