---
title: "Materials missing from a job costing export"
slug: "unable-to-download-materials-when-exporting-job-costing"
updated: 2026-07-20T20:20:59Z
published: 2026-07-20T20:20:59Z
canonical: "help.servicetitan.com/unable-to-download-materials-when-exporting-job-costing"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Materials missing from a job costing export

![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/anvil-wrench.png?sv=2026-02-06&spr=https&st=2026-10-12T21%3A41%3A25Z&se=2026-10-12T22%3A41%3A25Z&sr=c&sp=r&sig=gBaopNnQ3CLaTHm8JBtqcP0fYCg8E2XWtdwHSAuQVOM%3D) Troubleshooting **Role:** Administrator · Accounting/HR Specialist · Operations Manager**Area:** Job Costing, Reports · All versions

## **What you're seeing**

You export the job costing flyout and expect to see all costs, but the materials from an adjustment invoice aren't included in the export. The other costs export normally — only the adjustment invoice's materials are missing.

## **Why this happens**

There is 1 common reason.

**Reason 1**

**The job costing flyout can't pull materials directly from an adjustment invoice.** There is currently no direct way to export job costing from an adjustment invoice, so those material costs don't appear in the flyout export.

> [!NOTE]
> **Note:** This article covers the legacy job costing flyout. If your account has GL-Based Costing enabled (a gated, request-based feature), the flyout is handled differently and this workaround may not apply the same way.

## **How to fix it**

Pull the material costs from the Job Costing Summary report instead. The report can include adjustment-invoice costs when they're selected in the report filters.

### **1****Pull material costs from the Job Costing Summary report**

Use this if the adjustment invoice's materials are missing from the flyout export.

1. Go to the navigation bar and click **Reports**.
2. Search for and open the **Job Costing Summary** report.
3. Run the report to find the invoice you want to export.
4. Click the **Materials + Equipment + PO Costs** column.
5. Click the amount shown to drill down into the material, equipment, and PO costs.
6. Export the drilldown data as needed.

> [!NOTE]
> **✓ Done ·** The material costs from the adjustment invoice appear in the drilldown and export correctly.

## **Still not working?**

Contact ServiceTitan Technical Support at [**go.servicetitan.com/ask**](https://go.servicetitan.com/ask) with:

- The invoice number and the adjustment invoice involved
- The job or project where the costs are missing
- A screenshot of the Job Costing Summary report drilldown
- Whether your account uses GL-Based Costing
- Which checks from this article you already tried

## **Want to learn more?**

[**Job Costing Summary report ›**](https://help.servicetitan.com/docs/job-costing-summary-report) Report guide for locating and drilling into material, equipment, and PO costs.

[**Create an adjustment invoice ›**](https://help.servicetitan.com/docs/create-an-adjustment-invoice) How to create the adjustment invoice whose materials you're trying to export.