---
title: "Change Phone Provider and Integrate with Microsoft Teams Phones in ServiceTitan"
slug: "switch-phone-providers-and-integrate-microsoft-teams"
tags: ["Area - Phones", "Role - Admin", "Type - Residential", "Type - Commercial", "Focus - Service Replacement", "Focus - Construction"]
updated: 2026-10-16T02:01:45Z
published: 2026-10-16T02:01:45Z
canonical: "help.servicetitan.com/switch-phone-providers-and-integrate-microsoft-teams"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Change Phone Provider and Integrate with Microsoft Teams Phones in ServiceTitan

## Problem

You want to change the phone provider and ask if ServiceTitan integrates with Microsoft Teams Phones.

## Solution

Ensure the new phone provider has a 10-digit phone number to receive calls.

1. Go to ServiceTitan and click on the **Settings** ![A simple icon representing a settings gear. ](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-settings-inactive.png?sv=2026-02-06&spr=https&st=2026-11-13T09%3A51%3A05Z&se=2026-11-13T10%3A51%3A05Z&sr=c&sp=r&sig=2hFWC9NpVDP%2BF4EWIDaYbt5tDYXwDJzD41XNR%2BYYJ7c%3D) .
2. In the side panel, go to **Phones > Phone Numbers**.
3. In the **Set Forwarding Number** field, enter the Microsoft Teams 10-digit phone number.
4. Click **Save**.

> [!NOTE]
> **Note:** For further questions, please contact [ServiceTitan Support](https://go.servicetitan.com/#/ask) for assistance.