---
title: "ServiceTitan Web Connector won’t update"
slug: "servicetitan-web-connector-wont-update"
tags: ["Role - Admin", "Focus - Service Replacement", "Focus - Construction", "Type - Residential", "Type - Commercial", "Area - Accounting Integrations", "Role - Accountant"]
updated: 2026-10-15T02:43:36Z
published: 2026-10-15T02:43:36Z
canonical: "help.servicetitan.com/servicetitan-web-connector-wont-update"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# ServiceTitan Web Connector won’t update

## Problem

You see a message to update the Web Connector, but it doesn't update. The message says, *New version of the web connector is available - do you want to do it now?* You click yes, but nothing happens.

## Solution

1. Close QuickBooks and the Web Connector.
2. Follow the steps outlined [here](/v1/docs/servicetitan-web-connector-closing-during-batch-export) to uninstall and reinstall the Web Connector.