Overview
Use this workflow as a guide for setting up payroll profiles to award performance pay and sales commission based on gross revenue from completed jobs.
Who uses this feature
Administrators and managers
This feature is available in the ServiceTitan Works package.
Things to know
Revenue-based pay structures focus on rewarding high-performing technicians who work on big-ticket jobs.
Sales technicians receive a commission when a sold estimate results in a completed installation job.
Set up a sales commission pay profile
Goal: Pay 5% sales commission on sold estimates that lead to completed install jobs.
Note: Commission is based on the invoice subtotal.
Follow the steps to set up and assign a pay profile with the following pay rule:
Pay type: Sales Commission on Invoice
Job filter: None; applies to all jobs

Pay calculation:
Take: Flat $ Amount based on Invoice Subtotal
Multiply by: % Percentage set here = 5%

Set up an install technician pay profile
Goal: Pay install technicians a 5% performance bonus with splits applied.
For example:
Two managed technicians are assigned to an install job
Each technician is assigned a 50% split
The invoice subtotal is $10,000
The total performance bonus on the job is $500. With a 50% split, each technician earns $250 in performance pay.
Follow the steps to set up and assign a pay profile with the following pay rule:
Pay type: Performance Bonus
Job filter: None; applies to all jobs

Pay calculation:
Take: Flat $ Amount based on Invoice Subtotal
Multiply by: % Percentage set here = 5%
Multiply by: % Percentage based on Technician Split Rate

Want to learn more?
Visit ServiceTitan Academy to enroll in Configurable Payroll