Resolve Location ID Error in ServiceTitan

Problem

A batch is showing the following error message: BL03000010: Line 1: Location ID ___ is invalid..BL01001973: Error preparing values.BL01001973: Could not create Document record.

Solution

1. In ServiceTitan, go to Settings > Operations > Business Units.

2. Click Edit on the business unit that is causing the error.

3. Go to the Intacct tab and ensure that the business unit has a designated Intacct Location from the dropdown.

4. Check if the location is configured correctly in Intacct.

5. If the location is not configured correctly, configure it correctly in Intacct.

6. Try exporting again.

7. If the error message persists, contact ServiceTitan support for further assistance.