---
title: "QuickBooks Crashing and Getting Action Cancelled Error"
slug: "quickbooks-crashing-and-getting-action-cancelled-error"
updated: 2026-03-12T02:55:58Z
published: 2026-03-12T02:55:58Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# QuickBooks Crashing and Getting Action Cancelled Error

## Problem

When exporting batches to QuickBooks, you may receive an error message *Action Cancelled - Error from Quickbooks: The ticket parameter is invalid when exporting batch #___*.

## Solution

1. Close QuickBooks and the ServiceTitan Web Connector.
2. Reopen both by running as an Administrator. To do this, right-click on the application icons and select **Run as administrator**. This may require a password.
3. Unpost the batch in ServiceTitan.
4. Post the batch again and export.

> [!NOTE]
> **Note:** If you receive an error message for a manually entered batch, bypass it by marking the batch as exported. This will clear the error message, but will not actually export the items to QuickBooks.