QuickBooks Crashing and Getting Action Cancelled Error

Problem

When exporting batches to QuickBooks, you may receive an error message Action Cancelled - Error from Quickbooks: The ticket parameter is invalid when exporting batch #___.

Solution

1. Close QuickBooks and the ServiceTitan Web Connector.

2. Reopen both by running as an Administrator. To do this, right-click on the application icons and select Run as administrator. This may require a password.

3. Unpost the batch in ServiceTitan.

4. Post the batch again and export.

Note: If you receive an error message for a manually entered batch, bypass it by marking the batch as exported. This will clear the error message, but will not actually export the items to QuickBooks.