---
title: "QBO Onboarding Step 5: Create equipment in QuickBooks Online"
slug: "qbo-onboarding-step-5-create-equipment-in-quickbooks-online"
updated: 2026-03-26T22:04:19Z
published: 2026-03-26T22:04:19Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# QBO Onboarding Step 5: Create equipment in QuickBooks Online

## Overview

## 

After [creating chargeable materials in QuickBooks Online](/v1/docs/qbo-onboarding-step-4-create-chargeable-materials-in-qbo), the next step is to create QuickBooks items for all the equipment in your Pricebook.

---

### 

#### Who uses this feature

- Administrators, office employees, managers, accountants, and bookkeepers
- Applies to all business types
- Applies to all trades

#### Feature configuration

- Account configuration is required to use this feature. Please contact [Technical Support](http://go.servicetitan.com/ask) for details.

## Things to know

- All products that do not exist in QuickBooks Online (QBO) will be created as *Service*items regardless if they are *Materials* or *Equipment.* If you want them to be *Non-Inventory* or *Inventory* parts in QBO, you must create them ahead of time.
- There is a 31 character limit for equipment **Item Names** in QuickBooks. If your equipment name is over 31 characters, you will receive an export error.

## Add equipment to QuickBooks in bulk

1. In ServiceTitan, go to **Pricebook > Import/Export**.
2. Click the **Export** tab then click the **Export** button.
3. Open the Excel spreadsheet and delete every tab except **Equipment.**
4. In QuickBooks Online, go to **Sales > Products and Services,** click the **New** dropdown and select *Import.*
5. In the *Import products and services page* that opens, find the **Select a CSV or Excel file to upload** section and click **Browse**.
6. Using the pop-up window, find and select the Pricebook Excel file you downloaded from ServiceTitan. Click **Open**.
7. In the *Import products and services* page, click **Next.**
8. Map the fields accordingly and click **Next.** For example, if you want the QuickBooks field **Products/Service Name** to match the **Code** field on your spreadsheet, select *Code* from the dropdown.
9. Update fields as needed. Change the **Type** for each item to *Noninventory*. Verify that the correct **Income** and **Expense** accounts are selected for each item. Click **Import.**

> [!CAUTION]
> **Warning:** Overwriting existing items with identical names can’t be undone.

## Add a single equipment item to QuickBooks

1. In QuickBooks Online, Go to **Sales > Products & Services**.
2. Click **New**and select **Non-inventory**for the type.
3. Enter the equipment **Name**and fill out any remaining fields as needed.****
4. Click **Save and Close**.

## Creating equipment in QuickBooks

Follow the steps outlined in [Add product and service items to QuickBooks Online](https://quickbooks.intuit.com/learn-support/en-us/help-article/small-business-processes/add-product-service-items-quickbooks-online/L9yEFWaNM_US_en_US).

## Next step: Map pricebook items to a QuickBooks general ledger account

After creating chargeable materials and equipment in QuickBooks Online, you will need to map your pricebook items to a QuickBooks general ledger account. For more, see [QBO Onboarding Step 6: Map pricebook items to a QuickBooks general ledger account](/v1/docs/qbo-onboarding-step-6-map-pricebook-items-to-qb-gl-account).

## Want to learn more?

- See [QuickBooks Desktop](/v1/docs/quickbooks-desktop)